A debt collector generally is a person or company that regularly collects debts owed to others, usually when those debts are past-due. This includes collection agencies, lawyers who collect debts as part of their business, and companies that buy delinquent debts and then try to collect them. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Consumer Credit Counseling Service of Greater Dallas, Inc. - Consult with a specialist for free/low cost, and most importantly, confidential advice. They will help you get out of debt, find resources to pay bills, and offer budgeting advice as well which can lead to long term self-sufficiency. They are also a federal government HUD certified housing agency.
Who’s it best for? Anyone who doesn’t like surprises will appreciate Cambridge. The clear FAQs include questions any prospective client would want answered (for example: “How will the program affect my credit rating?”) and there are a lot of financial basics, including budget worksheets and a debt payoff calculator. Cambridge is also willing to work with limited kinds of secured debt.
Most debt management plans have participants send a monthly payment to the credit counseling agency. The agency then distributes it to creditors. They also negotiate lower interest rates, and may be able to have fees waived and can help reduce or eliminate the number of collection calls a person receives. Keep in mind, most plans take 36 to 60 months to complete. Credit counseling agencies may also help consumers review credit reports and dispute errors.
You’ll pay a nonprofit credit counseling agency to consolidate your debts into one monthly payment, while also reducing your interest rate, in an effort to pay off your debt faster. This is a good option for consumers in credit card debt who have a steady income to repay the debt within three to five years. Unlike debt settlement, a debt management plan should help improve your credit score.
Credit card hardship programs are also more widely available. Citibank, Bank of America, Discover Card, JP Morgan Chase, Capital One, GE Money Bank, and others offer consumers assistance with paying bills and their debts. There are many different versions of these credit card hardship programs, and each bank has their own take on it. They do not advertise these plans to customers, and there are certain steps that individuals need to take in order to apply for help. Find how to get help with paying credit card debt from a hardship program.
The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

I doubt that would be the case. The main impact will be from closing those accounts. FICO doesn’t take into account that you are in credit counseling when calculating your credit score. In other words, you don’t get penalized specifically for credit counseling like you would for, say, a late payment or bankruptcy. Plus you’ll hopefully be learning how to live debt free so you don’t have to rely on credit cards again.
Who’s it best for? Anyone who doesn’t like surprises will appreciate Cambridge. The clear FAQs include questions any prospective client would want answered (for example: “How will the program affect my credit rating?”) and there are a lot of financial basics, including budget worksheets and a debt payoff calculator. Cambridge is also willing to work with limited kinds of secured debt.

Those who enroll make monthly deposits with a credit counseling organization, which then is used to pay the debts according to a predetermined payment schedule developed by the counselor and creditors. Your monthly payment is tailored to what the customer can afford, and you know before agreeing to take part in the program what that monthly amount is. An analysis of household income vs. expenditures determines the monthly payment.
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