Credit counseling is done largely over-the-phone or online, but can be done in-person at a home or office. Counselors conduct 30–40 minute interviews to gather information about your financial situation. They will ask questions about income, expenses, budgets and assets. It is best to have this information documented and available when you begin the process.
This company works with unsecured debt – typically credit cards – as well as medical debt, private student loans and personal loans. Its debt settlement plans require you to stop paying your creditors and instead make payments into an escrow account set up by National Debt Relief. You control the money in this account. After several months of making installments into this account the settlement firm will begin negotiating with your creditors.

Both Freedom Debt Relief and National Debt Relief are well-established companies that have been debt settlement providers for several years. Freedom Debt Relief was founded in 2002, and National Debt Relief was founded in 2009. This is important because there’s potential for scams in the debt settlement business. Some companies claim to be debt settlement companies but are really just fronts for collecting debtors’ money and putting it in the company operative’s pockets. The longer a company has been in business, the more likely it is that it is legitimate.

While negotiating with your creditors could be a very good solution most Americans are unable to do this as they simply do not know what to do. This is a case where the expertise and professionalism required to negotiate for new payment terms is often best left in the hands of those who know what to do. Otherwise, the desired results may not be achieved.


Look for a licensed, accredited, non-profit agency, and be sure to verify that they are currently licensed in your state (unless you're in a state that doesn't require licensing), have current accreditation and that they do indeed have non-profit status. Understand, however, that while these measures can help establish a firm's legitimacy, they are no guarantee, and you still need to research the agency. Note also that a non-profit company does not mean that they do not charge for their services, it only means that the company will distribute all profits to the corporate officers at the fiscal year end, thereby zeroing their profit.
NDR is a great place to turn to if you find yourself deep in financial woes. In my case it occurred via hardships but I can see where I was fiscally irresponsible before the hardships. No judgment from the employees, just good advice and definitely help. They are familiar with and have worked with most financial organizations. Got me a deal with my highest creditor within months of joining. Definitely recommend
Best Answer:  That National Debt Relief is a Scam! But they are slick in the way that they operate and know tricks to cover up their dirt so it's hard to prove. A friend of mine signed up for their debt settlement program about 7 months ago and they screwed her over so much in fees and ruined her credit in the process that it sent her into a great depression. I knew they were up to no good because they kept relentlessly pursuing her to sign up with their scam program just like you described. I wouldn't trust this National Debt Relief with a 10 foot pole no matter how they look on the surface..they are nothing but some crooks preying on people who are already struggling! WARNING: I did a search and even found how they could be operating under different names (see source). I been around a long time and am aware of companies like this that keep changing their names, locations, and phone numbers to cover up their dirt and then keep coming back under a clean slate with clean BBB record, and more fake testimonials and all to just repeat the process, keep duping the public, and making tons of money . This makes me sick to my stomach! I sure hope the FTC and other authorities will continue to pursue and put a stop to these scams - no matter slick these crooks operate the people are getting wiser & wiser everyday not to fall for these scams. I commend you for being smart enough to ask around on this matter. Also you can check with your creditors and usuallly they will be willing to work with you if you come at them honestly and sincerely. This is what I did years ago -on my own- to settle my debt and my creditors reduced my payment and debt amount until it was cleared. Remember: If you are behind on your debt, creditors will usually like to get paid something rather than nothing at all - so this makes them highly motivated to work with you.
Who Is Holding My Money While I’m Waiting On A Settlement? Your funds will be held at Global Client Solutions, which is an FDIC insured trust account. This account will be opened in your name with you having ultimate control over its funds. The monies collected in this account get disbursed only at the time a negotiation is reached with the creditor and you agree with the settlement offer.

A credit counselor is a professional who can advise you on how to handle and successfully pay off your debt. A simple call to a credit counseling agency for a consultation won’t impact your credit in the slightest. But if the credit counselor or agency enrolls you in any kind of consolidation, repayment, or management plan, that could affect your credit.
As you read through each item, you'll probably think "This will only save me $5 or $10 a month." If you can cut back on 10 different things and save even $100 a month, that's an extra $100 you can put towards your debt. Not all of these will apply to you and that's ok. Adopt as many as you can, even if it means making a small sacrifice. The more of these you can adopt, the more money you'll have to accomplish your goal.
Consumers with multiple sources of debt – credit cards, mortgage, student loans, etc. – often try and address each one every month. Bad move! Remedy:  Go back to your budget, trim spending to bare bones on everything but essentials, and create a $100 (or preferably $1,000) surplus that goes directly at the credit card with the highest interest rate. When that’s paid off, go after the card with the next highest interest rate and keep going until all credit card debt is eliminated.
Over time, bankruptcy might come back to bite you in unexpected ways. If your employer requires you to carry a security clearance, there's a chance that it could be rescinded. If you're applying for a mortgage or rental property, your brush with insolvency could disqualify you from consideration. Depending on your area of expertise, you might even find it difficult to find or keep a job.
Why don’t you qualify for IBR or PAYE? Is it because your income is too high to reduce your payments? If that’s the case, and you’ve exhausted all your options, then I am at a loss in terms of what to suggest other than to encourage you to continue to pay as much as you can and check back into those programs from time to time to see if requirements have changed. Student loan debt is an enormous problem and for many there is no simple solution.
Gerri Detweiler focuses on helping people understand their credit and debt, and writes about those issues, as well as financial legislation, budgeting, debt recovery and savings strategies. She is also the co-author of Debt Collection Answers: How to Use Debt Collection Laws to Protect Your Rights, and Reduce Stress: Real-Life Solutions for Solving Your Credit Crisis as well as host of TalkCreditRadio.com.
In the United States, Credit counseling agencies are loosely regulated by the Federal Trade Commission (FTC), the nation’s consumer protection agency, which can sue companies that have deceived consumers about the cost, nature, or benefits of their services.[1] Different states may regulate DMPs individually and Attorneys General are empowered to protect state citizens from fraud.[4] Two professional associations represent Credit counselors: the National Foundation for Credit Counseling and the Association of Independent Consumer Credit Counseling Agencies.[6]

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Having said that, the fees for our services vary by state and the amount of your debt. The fee varies between 18-25% of your enrolled debt. Compared to the $1000s in interest you will pay on your credit cards while you struggle to pay them off, you can see that this fee is quite reasonable. Especially when you take into account the fact that you can become debt free in 24-48 months with our debt consolidation program.
Bill “No Pay” Fay has lived a meager financial existence his entire life. He started writing/bragging about it seven years ago, helping birth Debt.org into existence as the site’s original “Frugal Man.” Prior to that, he spent more than 30 years covering college and professional sports, which are the fantasy worlds of finance. His work has been published by the Associated Press, New York Times, Washington Post, Chicago Tribune, Sports Illustrated and Sporting News, among others. His interest in sports has waned some, but his interest in never reaching for his wallet is as passionate as ever. Bill can be reached at bfay@debt.org.
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