Addresses listed for internet and telephone credit counseling agencies may be outside the requested state or judicial district. In such cases, the credit counseling agency is physically located in another state or judicial district, but is approved to provide credit counseling in the requested state or judicial district. In some states and judicial districts, credit counseling may be available only by internet and telephone, and not in person.
The company is clear about average fees ($40 for setup and $25 monthly, not to exceed $75 and $50, respectively) as well as average interest-rate and payment reductions on its website. They also publish detailed “transparency reports” that include debt management dropout rates, savings rates, and client satisfaction rates tracked over several years.
Try to manage your debt yourself. Even without the help of a credit agency, you can make a household budget, reduce unnecessary expenses, and prioritize your debts. You can also call your creditors to request them to waive late fees, reduce interest rates, and/or work with you on a payment schedule. You can also ask about debt re-aging, also known as rollback or curing. This process can report past-due accounts as current, which can help you avoid delinquent status.[3] Many times creditors will be happy to work with you if you make a good-faith effort to pay them.
Weigh the pros and cons of signing up for a DMP. While credit counseling is free and does not affect your credit score, enrolling in a DMP may be expensive in the long run and negatively your credit if debts are settled for less than their original value.[4] You will also not be able to use your credit cards for the duration of your time enrolled in the DMP.[5] However, you also need to keep in mind that working with a credit counselor or debt management company can provide some unique benefits. There are plenty of creditors who won't work with you directly but will work with you through a DMP. Similarly, the "concessions" given to you by the creditor (lower interest rates and waived fees) might be better and help you save more money in the long-term if you opt to go through a credit counseling agency.
Hello i am 29 i have 3 credit cards all with a balance totaling about $28k. I have had the cards long term and never missed a payment or late on a payment the interest is the lowest they offer at 12.9%. I always make at least the minimum payment, mostly double or even more but it seems they are taking forever to pay off. Talked to a debt settlement company’ which seemed very high pressure into getting me to sign up with them assuring me this was the best route sounded to good to be true so i decided now to go with them. Also spoke with a credit counselling society, they offered to put me in a debt management program which would bring all the cards down to 0% interest and have them all payed off with one monthly payment in 5 years. My concern with this is I would not be able to purchase a home or finance anything for a long time. I have good credit just high debt ratio also have a mortgage for 4 years in good standing and many car loans paid off through the years. What do you think my best option is to pay down this unsecured debt faster and be debt free? Applied for a debt consolidation loan through my bank was not approved because my income was to low last year (self-employed) and cannot borrow from my home equity because they changed the mortgage rules here in BC this year.
Use a bill payment calendar to help you figure out which bills to pay with which paycheck. On your calendar, write each bill’s payment amount next to the due date. Then, fill in the date of each paycheck. If you get paid on the same days every month, like the 1st and 15th, you can use the same calendar from month to month. But, if your paychecks fall on different days of the month, it would help to create a new calendar for each month.
Guy who signed me up was professional BUT dealing with the company afterwards was a complete run-around. Transferred 5 times and not given an honest answer. Had to call back and confirm my exit from the program. Then asked personal questions in a resell attempt. Mailing address given to submit cancellation request to is NOT a valid mailing address. Percentage higher than advertised – 23%. Customer service transfers you immediately somewhere else – couldn’t even finish my sentence. Very shady.
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People are reluctant to ask relatives or friends for help dealing with debt. Remedy: Call a nonprofit credit counseling agency and get free help from experts. Credit counselors are trained and certified by national organizations like the National Foundation for Credit Counseling. They can suggest debt-relief solutions like debt management programs, credit consolidation, debt settlement or, if things are way over the edge, bankruptcy. The credit counselors advise you on creating budgets and recommend a solution that you can take or leave. And, it’s free! Take advantage of that.
Credit Score Issues: One thing is certain: your credit score will be damaged. The lender, collector or credit-card company will report the debt as “settled for less than agreed’’ or “settlement accepted’’ for seven years. Also, even though you are dealing with the debt-settlement company for payments, the lenders will report late-payment status updates to the credit bureaus. That could be the case until the account is actually settled.
The other approach is more efficient, though: Paying off your highest-interest-rate debts first. Remember that you compiled a list of your debts and their interest rates. Well, the ones with the highest rates are costing you the most, over time. So to minimize your interest expense, you should pay off a debt carrying a 21% interest rate before you tackle a debt with a 12% interest rate.
Chapter 7: Bankruptcy has a dramatic affect on your score, and depending on where you started from, you’ll probably end up somewhere between 520 and 550. But, if you’re careful you can raise that score dramatically so that in about two to three years, you’re in the very good to excellent range. Chapter 7 will stay on your credit record for ten years. Check out How to Get New Credit to Survive and Thrive After Bankruptcy.
We write about a range of topics like reducing debt, finding student loans, getting the best strategy to pay off student loans, understanding credit cards and planning for retirement. In addition to our comprehensive site, we have relationships with a variety of trustworthy debt service providers who can ensure that readers’ financial needs are met.
The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

If you work hard the commission pays off. They are flexible with hours and everyone has great energy which I feel is most important. Full benefits the whole and PTO. I enjoy going to work and thats an amazing feeling. I want to be here as long as possible. You are your book of business here, in addition no micromanaging is a huge plus for me. I am doing really well so far and look to keep crushing it.


On the opposite end of the spectrum, American Consumer Credit Counseling is impressively detailed with their FAQs and discussion of debt management. They offer a debt management calculator that allows potential clients to input their creditors and outstanding balances to get an idea of the savings they may realize. Established in 1991, the company does business in all 50 states and is accredited by the BBB, AICCCA, and ISO. Their fees are also low ($39 to enroll, and from $5 to $35 monthly). However, they will only deal with unsecured debt, and the site pushes the debt management plan a bit more heavily than other competitors.
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When it comes to student loan debt, you might consolidate federal student loans into one loan through the Department of Education's Direct Consolidation Loans. Also, or alternatively, you might take out a private loan to consolidate debts -- that's generally referred to as refinancing student loan debt. The advantages of consolidating can include lower monthly payments (if you extend your payment period) and getting out of default, while drawbacks can include less flexibility and a longer payback period -- which can mean more interest paid, overall.
The National Foundation for Credit Counseling or the Association of Independent Consumer Credit Counseling Agencies lists affiliated legitimate credit counseling services across the United States. Also, consumers can check with their state's attorney general’s office and the local consumer protection agency to determine if consumers have filed complaints about a credit counseling organization. As another resource, the United States Trustee Program keeps a list of credit counseling agencies approved to provide pre-bankruptcy counseling. Bankruptcy law mandates that anyone filing for bankruptcy must first undergo credit counseling.

When you start a debt management program, you’re adjusting the payment schedule for your credit cards. So it’s important to note that your creditors may report that you’ve missed a payment on your credit reports in the first month your plan starts. Basically, this happens because there can be a gap between when a payment was supposed to be made on your previous payment schedule and the payments you’re making now.
Once you’ve decided that debt settlement is the right option for you, National Debt Relief asks that you stop paying your creditors (if you can still make payments, you’re not in a financial crisis and the program isn’t right for you) and open a new FDIC-insured account that you will begin depositing money into regularly. The funds collected in this account will only get disbursed once terms of a settlement offer are reached between the creditor and borrower.

Such a scam, they make you believe they're helping you but in reality they are ripping you off. They are charging you for something you can do on your own. There is nothing special about this company, please don't waste your time and money. Wish someone told me this before I signed up. I never write reviews but I feel so strongly about this that I had to try to stop someone else from making the same mistake and sign up with National Debt Relief.Read More
Debt consolidation: This is a safer option to lower your debt costs. While debt settlement forces your lenders to settle your debts for a lower cost, debt consolidation does just what it says: it consolidates your debts into one loan with a lower interest rate. That helps you stop paying high interest. While debt consolidation might not save you as much money, it can keep your credit score intact and is less risky than debt settlement or bankruptcy.
The average length of a DMP is 3-5 years, but is shorter for clients who decide to aggressively deal with their debt. Many clients pay down debt faster by using income tax returns, inheritance money or some other unexpected source of income. There is no penalty for paying the debt off early. You can make additional payments while on the plan and pay off your debt faster.
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