The benefit of professional help: A debt management program is the solution you use if you can’t make progress on your own. If you don’t have good credit or you’ve missed some payments, your creditors may be resistant to working with you. Having the help of a credit counseling agency means you get a team of negotiators on your side. That makes it easier to craft a repayment plan that your creditors will actually accept.
Always keep in mind when dealing with services like debt relief that many customer view it as a magic pill to solve all their debt problems and make them financially stable, which is not the case. There are no guarantees when it comes to debt relief. These companies try to work with customers to lower their debt burden, but they aren’t going to work miracles.
Here it is nine months later I have paid them a tremendous amount of money and of that money they only paid $325 to 2 creditors one of them only one payment of $25 the balance of the money they paid themselves oh and there is a $8.35 monthly fee for the account they hold my money in. They only had two accounts settled but now both lost because they said there was no money to pay them.
Even better, when you refinance to a lower-rate loan, it lowers your monthly payment. You could continue to pay the higher payments you were making before the refinance to get debt paid off on an accelerated timeline. That $10,000 at 18% over seven years would have monthly payments of around $210 monthly. If you refinanced to a 9% loan with a seven-year repayment period, the required payment would drop to $161. But if you kept paying the $210 you were paying before, you could repay the loan in just five years and pay only $2,418 in interest. You'd make payments for two years less and save yourself $5,252 in interest. 
Pros: National Debt Relief is one of the most affordable debt relief programs. It has a plethora of options to choose from, depending on your debt. National Debt Relief also is offered in 34 states, which is more than most debt relief programs. National Debt Relief also has one of the best reputations in the debt relief world. And the obvious pro, National Debt Relief can help you pay down your mountain of debt.

Student loans:The federal government and private lenders issue loans to cover education costs. Federal student loans generally have a low interest rate and important borrower protections. Working in a qualifying public-service job entitles you to loan forgiveness after 120 on-time payments. Income-based payment plans also cap payments and allow a portion of your loan to be forgiven. While private student loans don't come with all these protections, rates may still be relatively low. And if your income is below $80,000 as a single or $165,000 if married filing jointly, you can deduct up to $2,500 in student loan interest from your taxes. Because of these perks, you may not want to pay off student debt early.

You cannot use your existing credit cards while you’re on a debt management plan, nor can you open new accounts. McClary also said that if you do manage to open new credit card accounts during your debt management plan, existing creditors who find out may stop participating in your debt management plan and reset your account to its original terms and interest rate.
Imagine, for example, that you have $20,000 in credit card debt and $10,000 in other non-mortgage debt. You might set yourself a goal of paying it all off in two years. (Set a specific time frame, too, lest you keep extending your deadline.) You can set sub-goals, too, such as having a quarter of it and half of it paid off by certain dates. Write down the goals and post them where you'll see them.
Within five days after a debt collector first contacts you, the collector must send you a written notice that tells you the name of the creditor, how much you owe, and what action to take if you believe you do not owe the money. If you owe the money or part of it, contact the creditor to arrange for payment. If you believe you do not owe the money, contact the creditor in writing and send a copy to the collection agency informing them with a letter not to contact you.
Talk with your credit card company, even if you have been turned down before. Rather than pay a company to talk to your creditor on your behalf, remember that you can do it yourself for free. You can find the telephone number on your card or your statement. Be persistent and polite. Keep good records of your debts, so that when you reach the credit card company, you can explain your situation. Your goal is to work out a modified payment plan that reduces your payments to a level you can manage.
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Learn about other types of assistance programs from credit card companies. While it is true that many are increasing fees and in general turning up the pressure on credit card holders, there are also an increasing number of companies that are creating assistance programs to take a more pro-active approach in an effort to truly help people. They are more willing to reduce and cancel unpaid debt, reduce interest rates, allow payment plans, and offer other assistance.
If you've already fallen behind on your monthly payments or can no longer afford your minimum payments, we want to talk to you. If can't see any way to improve your financial situation without taking a drastic step like declaring bankruptcy, we may be able to help. What's more, we have years of experience with clients who face exacerbating circumstances like divorce, death in the family, unemployment, long-term medical issues and other problems.
If you enroll with National Debt Relief they state that you can expect to save potentially 30% on average and that does not include paying taxes on debt forgiven over $600.  Additionally what they don’t mention is that to obtain a favorable settlement you will need to stop making payments on your debts which will increase you total debt in the short term, hurt your credit, and open you up to potential lawsuits and debt collection phone calls due to non payment.

A second option is consumer credit counseling. There is any number of consumer credit counseling agencies available on the Internet or you may be able to find one locally. The best of these are nonprofits. When you contact one of these agencies either via a website or in person you will have a counselor that will spend from 45 minutes to an hour with you discussing your finances. The best of these agencies charge nothing for that service.
Most debt management plans have participants send a monthly payment to the credit counseling agency. The agency then distributes it to creditors. They also negotiate lower interest rates, and may be able to have fees waived and can help reduce or eliminate the number of collection calls a person receives. Keep in mind, most plans take 36 to 60 months to complete. Credit counseling agencies may also help consumers review credit reports and dispute errors.
With debt settlement, your attorney will ask you to stop making payments to your creditors and instead, contribute money on a regular basis to a fund. When the fund reaches a certain level, the attorney will approach creditors and seek an agreement to settle for that amount. If the creditor accepts the agreement, the debt is considered settled. Read more about debt management vs. debt settlement.
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