Through a nonprofit credit-counseling agency, you can work with a counselor to resolve your financial problems on your own, says Bruce McClary, vice president of public relations and external affairs at the National Foundation for Credit Counseling. Or you can enter what’s called a debt management plan. Through that plan, you can consolidate your credit card payments and get the cards’ interest rates reduced, making your financial obligations easier to tackle.
ClearPoint Credit Counseling has been in business for 50 years, and their wide range of educational offerings includes “ClearPoint U,” a series of free, on-demand online courses on personal finance topics. The company has 50 branches across the U.S. and is accredited by the BBB, NFCC, and COA. Their website is polished and easy to navigate, but is a bit less transparent about fees and potential reductions in interest rates than their competitors.
There are also specific debt consolidation loans available, marketed to borrowers looking to get a handle on debt. In many cases, however, these debt consolidation loans have high interest rates and other unfavorable terms. If you see a loan product labeled as a debt consolidation loan, research very carefully to determine whether the loan is actually a good deal.

And you’re not alone. The average family who carries a debt has more than $16,000 in credit card debt. We have free advice and offer professional solutions, so you can find the best way to pay off or settle your credit card debt. Available programs include debt management, debt settlement, debt consolidation loans and even do-it-yourself solutions where you can learn the best way to pay off your debt.
Finally, you should know there’s a chance your credit can still suffer. Technically, entering a debt management plan shouldn’t hurt your credit score. But if your debt management company ever misses a payment on your behalf, your score will take a hit. Also, prospective lenders may shy away from making loans if they see a notation on your credit report that you’re in a debt management program.
People are reluctant to ask relatives or friends for help dealing with debt. Remedy: Call a nonprofit credit counseling agency and get free help from experts. Credit counselors are trained and certified by national organizations like the National Foundation for Credit Counseling. They can suggest debt-relief solutions like debt management programs, credit consolidation, debt settlement or, if things are way over the edge, bankruptcy. The credit counselors advise you on creating budgets and recommend a solution that you can take or leave. And, it’s free! Take advantage of that.
No. All eligible unsecured debt must be accounted for in a debt management plan, even those bills that you typically have no problem making payments on. The credit counseling agency in charge of your debt payment plan will want a full accounting of income and expenses in order to arrive at an accurate amount available to make the monthly DMP payments so be prepared to include all eligible debts.
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