ClearPoint Credit Counseling has been in business for 50 years, and their wide range of educational offerings includes “ClearPoint U,” a series of free, on-demand online courses on personal finance topics. The company has 50 branches across the U.S. and is accredited by the BBB, NFCC, and COA. Their website is polished and easy to navigate, but is a bit less transparent about fees and potential reductions in interest rates than their competitors.
thankyou for the imformation it was very helpful and as of today i’m going to my up stairs and get all of my childrens toy’s and different things that are in really fair condition and start selling thing to get out of dept i’ve always been a stay at home mom i’m going to get a part time job and start doubling up on certain depts thankyou we recieved a letter from out morgage company and they told us our house payments went down and i told my husband no you still need to pay the same amount but add more money to the payments

They say you can opt out at anytime. After 2 years of payments and in between any ongoing negotiations I sent a written statement to opt out. They called me to verify which I answered, then put me on hold several times for 5 to 10 minutes each time and then said my supervisor would like to speak with you. I hung up frustrated and since then they blow up my phone daily with phone calls!!! I opted out, leave me alone!
Reading the complaints, now I see it wasn’t me, because sometimes. I expect more from a company, but what really upset me ,was this person who answered the phone and he pretty much said you handle that .We only have limited power of attorney. I was trying to explain the problem, but all he kept saying was “ DID I ANSWER ALL YOUR Concerns! I said yes because I knew he didn’t hear a word I said , and could give a crap less.
This only happens in the first month of the program. After that, your payments are made on time according to the new schedule. As a result, most people see their scores improve because they have low credit scores starting out. That one month of “missed” payments is usually a drop in the bucket compared to all the other payments that might have been late or missed while you were struggling.
Find out how your personal information will be protected. When you enter a debt management program, you have to share some of your most sensitive financial information with the counseling agency. You'd better make sure they won't sell it to others or disclose the information to anyone except the creditors you've agreed to include in the plan. Get a written privacy policy from them, and ask what safeguards they have in place to protect your information.
We want to hear from you and encourage a lively discussion among our users. Please help us keep our site clean and safe by following our posting guidelines, and avoid disclosing personal or sensitive information such as bank account or phone numbers. Any comments posted under NerdWallet's official account are not reviewed or endorsed by representatives of financial institutions affiliated with the reviewed products, unless explicitly stated otherwise.
×