I can't say for sure that it is a scam. Many of the debt relief and national debt relief programs seem aggressive in their approach. Now that could be because of the workers. Many of them are being pressure to sale a product. I have seen a couple of debt relief/debt management programs that are pretty good. But. I must admit I have never seen a program like the one I listed in the source box below. This is one of the best because you are in control. You can also save money while getting out of debt. Now that is amazing!!!
Note: I can’t take the space here to list a million business ideas, but I have always found inspiration in the Inc. 5000, a list of the fastest-growing companies in America. My first college internship was with Inc.—my job was to interview the CEOs of these companies to ask about the secrets of their success. It was one of the best experiences of my life. I still think of that list as “5000 ways to make money.”
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Make sure the company requires complete information from current statements before giving you a quote. The debt counselor will need you to provide all your current credit card and loan statements before they can tell you how much your monthly payments will be or how long it will take to complete the program. Beware of anyone who gives you a quote without thoroughly researching the following first:

You could consolidate your debts by getting a loan from a bank, credit union or some other source of funds. If you own your home and have some equity you could most probably get a home equity loan or homeowner equity line of credit (HELOC) and use the funds to pay off all of your other debts. These are called secured loans because you’re required to secure them by using the equity in your home as collateral. In fact, home equity loans are often called second mortgages. Whichever you choose you should end up with a much lower monthly payment than the sum of the payments you been making.
Getting out of debt is a long-term commitment; there’s not an overnight solution. The most important step you can take is to develop a realistic plan and set a time-bound goal for paying down your debts. For example, you plan to pay off your $10,000 in credit card debt in three years by paying $280 toward your debt every month. However, make sure your goal is realistic for your budget. If you can’t afford that $280 per month, then you’ve set yourself up for failure and may need to consider extending your timeline to five years for a more affordable payment. Having your goal planned out and written down can go a long way to helping you successfully get out of debt.
As for your options, it doesn’t sound like your mortgage lender is interested in working with you. (I have no idea what “new laws” they are talking about but the last time I heard, Congress passes laws and the President can either sign or veto them!) I’d recommend you read my series: Underwater On Your Home? Your Six Options and then get some professional advice. In particular, you may want to look into whether bankruptcy or a short sale can help you.
I doubt that would be the case. The main impact will be from closing those accounts. FICO doesn’t take into account that you are in credit counseling when calculating your credit score. In other words, you don’t get penalized specifically for credit counseling like you would for, say, a late payment or bankruptcy. Plus you’ll hopefully be learning how to live debt free so you don’t have to rely on credit cards again.
Before discussing anything else, we’d like you to know that you have the option to fix everything yourself. Unfortunately success is not guaranteed as you have proven that you haven’t been able to manage your finances. But it could be worth a try. The good thing is that you will not be burdened with the additional costs of hiring someone to help you out. You will be able to concentrate all your funds on paying off your debts.
The convenient answer is: When your debt is so small that you can handle it yourself by doing a better job of budgeting; or when your debt is so large that there isn’t enough income to pay for basic living needs AND make a payment toward your debt. The truth is that everyone’s circumstances are so different that an interview with a credit counselor is the only way to know whether you qualify for a DMP.
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