Guy who signed me up was professional BUT dealing with the company afterwards was a complete run-around. Transferred 5 times and not given an honest answer. Had to call back and confirm my exit from the program. Then asked personal questions in a resell attempt. Mailing address given to submit cancellation request to is NOT a valid mailing address. Percentage higher than advertised – 23%. Customer service transfers you immediately somewhere else – couldn’t even finish my sentence. Very shady.
How it works: Settlement companies ask you to stop paying the credit card companies and instead, send regular payments to an escrow account. When the balance in that account has reached a sufficient level, the settlement company negotiates with the card company for a reduced, lump-sum payment. If the creditor agrees, money is sent from the escrow account. If there is not enough money in the account, a payment schedule is agreed upon.
It sounds like you have done what you can to protect yourself (credit freeze, law enforcement etc.) I am not sure what your bank will do but I can’t imagine they will pursue you for a crime committed against you. Have you changed the bank account you deposit your Social Security check into? If not, talk with your bank. It would seem to be a reasonable precaution.
Global criticism of credit counseling comes primarily from predatory practices that take advantage of debtors that are already struggling.[4] These practices include failing to meet required standards, charging unlawful or unreasonable fees, failing to provide affordable solutions for consumers, and neglecting to make customers aware of free debt services available elsewhere.[5]

Under the provisions of the Servicemembers Civil Relief Act (SCRA), you may qualify for a reduced interest rate on mortgage payments or credit card debt, protection from eviction, or a delay of all civil court actions, such as bankruptcy, foreclosure, or divorce proceedings. To find out if you qualify, contact your local Armed Forces Legal Assistance office.

Pardon me for being rude, but – are you insane, bad at math, or only joking? In what way do you believe “the tax code is better being self employed”? Unless you make over $127,200 the taxes are much HIGHER on self-employed individuals. I say this as a former employee, now an independent contractor and small business owner being taxed literally to death for the last 13+ years. Self employed people making under the Social Security cap pay an additional 7.65% tax. And yes, you can “give yourself a raise” but YOU are the one paying yourself, so…
Everyone I've talked to has been professional and courteous. They have truly helped to alleviate some of the stress of feeling like you are drowning with nowhere to turn. There didn't seem to be any daylight at the end of the debt tunnel until I spoke with the folks at National Debt Relief. Everyone is very helpful and the explanations of the process have been very thorough. I feel confident that with their assistance this program can work and I can get out of debt within a reasonable amount of time and save money in the process.
Credit counseling. Most businesses in the debt-relief industry offer free credit counseling services. Certified credit counselors help consumers build an affordable budget and learn how to live with it. Counselors teach them the debt-relief options available and offer advice on which one best suits their situation. This is an overlooked aspect of many debt-relief services. It increases the financial literacy of consumers by leaps and bounds.
If your expensive habit is smoking or drinking, that’s an easy one — quit. Alcohol and tobacco do nothing for you except stand between you and your long-term goals. If your expensive habit is slightly less incendiary – like a daily latte, restaurant lunches during work hours, or fast food — the best plan of attack is usually cutting way down with the goal of eliminating these behaviors or replacing them with something less expensive.
If you're not able to secure a lower interest rate from your current credit card company, you may be able to transfer outstanding credit card balances to a card with a lower or zero interest rate (called a balance transfer credit card). Credit card companies often offer promotional rates for a limited period in exchange for you transferring a balance from an existing card to a new one. You'll need to meet the balance transfer card company's qualifications, and will probably need to pay a transfer fee that equals about 3 percent of the balance you're transferring.
“When someone meets with a certified credit counselor, they get expert advice for overcoming their most urgent financial challenges,” Bruce McClary, Vice President of Communications at the NFCC said. “Consumers benefit from a comprehensive review of their entire financial situation. Every counseling session is completely confidential with advice that is uniquely designed for each individual.”
I graduated college in 2014, spent a year in law school before realizing it wasn’t for me. Although I have a good paying job now, I didn’t realize how expensive law school really was! My credit card debt for networking and socializing was drastically higher than it was for undergrad (where I paid it off every month). I’m now confronted with this and working to pay it down (3 months in and $2,000 down!). But I’m trying to get even more so that I can start saving for a ring! I didn’t sell any of my textbooks back in college and posted them online last week. So far I’ve earned almost $600 off of them, all of which is going towards my credit card. Additionally, my security deposit from my old apartment is coming back. I don’t have my entire emergency fund built yet (about 1.5 months worth saved), so 1/3 of it is going towards that, the other 2/3 towards my debt. I should be able to pay off another $2,000 in the second half of August/first half of September.
What a waste of time and money!!!!! They didn’t save me any money… as a matter of fact they cost me more money than it would of if I would have just paid my dept because the money that they settled on I had to file the rest of on taxes so technically I wasn’t any better off and now I have to pay a three year loan plus interest on what they settled. and fill the rest on a 1099 tax form
Customer Service: Exceptional customer service that is available every day of the week is another benefit to working with Freedom Debt Relief. Many other debt relief companies only operate Monday through Friday, but Freedom Debt Relief also has Saturday and Sunday hours that run into the evenings. You can contact them by phone or email, whichever works best for you.
Auto loans: Auto loans are secured debt guaranteed by your vehicle. For 60-month auto loans, the national average interest rate was 4.21% as of July 2018. Rates are low, so early payoff doesn't always make sense. However, it's a bad idea to continually have a car loan, so paying off the debt early and saving your car payment to buy your next car in cash is smart. 
American Consumer Credit Counseling (ACCC) provides nonprofit credit counseling and debt reduction services for consumers with credit problems who want to know how to pay off credit cards and how to get out of debt. Our certified credit counselors have helped thousands of individuals and families nationwide pay off credit card balances and unsecured debt through credit card relief programs and credit card debt solutions. Our debt management plans provide a kind of personal debt consolidation strategy for help getting out of credit card debt, and we offer a wide variety of financial education services to consumers who need help getting out of debt and managing their finances more effectively.
Chapter 13: Yes. Chapter 13 also discharges debts, but many of the nondischargeable debts like recent taxes and past due child support must be paid in full in the Chapter 13 plan. Unsecured debt like credit cards will only be paid in a Chapter 13 plan if you have the income to cover it. Sometimes unsecured creditors receive a portion of their debt and sometimes they receive nothing at all. But even if they’re not paid they’ll be discharged if you complete your plan. To see how this works, visit Chapter 13 Bankruptcy Basics. 
A debt management plan can also reduce the number of payments you have to remember each month. A credit counselor will negotiate with your creditors to see if they'll accept reduced interest rates or monthly payments, waive fees or reduce the amount you owe. Then, you pay the credit counseling agency once a month and the organization distributes the funds to your creditors per their agreement. If you enroll in a Debt Management Plan, it could be noted on your credit report.
If you've already fallen behind on your monthly payments or can no longer afford your minimum payments, we want to talk to you. If can't see any way to improve your financial situation without taking a drastic step like declaring bankruptcy, we may be able to help. What's more, we have years of experience with clients who face exacerbating circumstances like divorce, death in the family, unemployment, long-term medical issues and other problems.

Both Freedom Debt Relief and National Debt Relief are well-established companies that have been debt settlement providers for several years. Freedom Debt Relief was founded in 2002, and National Debt Relief was founded in 2009. This is important because there’s potential for scams in the debt settlement business. Some companies claim to be debt settlement companies but are really just fronts for collecting debtors’ money and putting it in the company operative’s pockets. The longer a company has been in business, the more likely it is that it is legitimate.
It couldn’t hurt to talk to a credit counselor, particularly because this is affecting your health. Here’s how to find a counselor through the National Foundation for Credit Counseling. Depending on your amount of debt and income, it may or may not be the right answer for you. From your question, it’s hard to know whether you should be talking with a bankruptcy attorney, credit counselor or simply someone who can help you with a realistic budget you can stick to. But we hope a counselor, with more information about your specific situation, can offer guidance.
A debt collector generally is a person or company that regularly collects debts owed to others, usually when those debts are past-due. This includes collection agencies, lawyers who collect debts as part of their business, and companies that buy delinquent debts and then try to collect them. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Under a DMP plan, the consumer deposits money each month into an account within the credit counseling organization. The organization then uses the funds to pay the unsecured debt, such as credit card bills, student loans, and medical bills. Paying off of debt follows a payment schedule the counselor and consumer develops. Often creditors will need to agree to the scheduled repayment plan. Creditors may decide to lower interest rates or waive fees. A successful DMP requires regular, timely payments. It may take 48 months or more to complete a debt management plan.
There's also an important caveat: You need to determine if the lender you're thinking about repaying charges a prepayment penalty for early payoff. Some personal loans, auto loans, and mortgages charge if you pay off your debt before the designated time. If so, you may not want to put that debt on your early payoff list, as any money saved on interest might be lost to the penalty.
This only happens in the first month of the program. After that, your payments are made on time according to the new schedule. As a result, most people see their scores improve because they have low credit scores starting out. That one month of “missed” payments is usually a drop in the bucket compared to all the other payments that might have been late or missed while you were struggling.
Personal loans. Personal loans are another solution to refinance debt. You can take out a personal loan to repay credit card debt, medical debt, payday loans, or other types of high-interest debt. Many personal lenders do forbid you from using the proceeds of your loan to repay student debt, but otherwise you have almost endless flexibility in what you can use the borrowed money for. 
The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.
Debt management plans from Consumer Credit Counseling Services and other third party organizations exist that can help you find solutions to debt problems. They help with mortgages, loans from banks, credit cards, and much more. These not for profit credit counseling agencies offer a host of solutions, including debt management plans, assistance with negotiating, and information on other programs that may aid you. Consumer Credit Counseling Services are often free to use.

Debt consolidation loans are a well-known, well-advertised option for consumers who struggle with debt. These credit facilities exist for the express purpose of paying off outstanding unsecured debts and do their job quite well. When you take out a debt consolidation loan, your lender immediately pays off your existing creditors and starts billing you for the balance.
Finally, you should know there’s a chance your credit can still suffer. Technically, entering a debt management plan shouldn’t hurt your credit score. But if your debt management company ever misses a payment on your behalf, your score will take a hit. Also, prospective lenders may shy away from making loans if they see a notation on your credit report that you’re in a debt management program.
In a DMP, you deposit money each month with the credit counseling organization. It uses your deposits to pay your unsecured debts, like your credit card bills, student loans, and medical bills, according to a payment schedule the counselor develops with you and your creditors. Your creditors may agree to lower your interest rates or waive certain fees. But it’s a good idea to check with all your creditors to be sure they offer the concessions that a credit counseling organization describes to you. A successful DMP requires you to make regular, timely payments; it could take 48 months or more to complete your DMP. Ask the credit counselor to estimate how long it will take for you to complete the plan. You may have to agree not to apply for — or use — any additional credit while you’re participating in the plan.
Hi, I’m 28 and made a lot of bad decisions with credit cards when I was younger. I’ve been able to make at least the minimum payment on time until the 4 months or so, I’ve been late on a few bills trying to adjust to a new job and pay periods. I still have about $16k in debt, and am starting to really struggle to get by each month. Last year my score was around a 740, and I’d like to salvage as much as possible, but the payments are just getting too high now that they have raises my interest rates. What is my best option to resolve this without destroying my credit score?

Bankruptcy: While National Debt Relief can’t actually file bankruptcy for you, it can help you through the steps you will need to take in order to file for bankruptcy. The first step is a detailed explanation of what bankruptcy is and if you should even consider filing for it. This information is all offered free on the National Debt Relief website before you even sign up. The next step is walking you through the procedure of filing for bankruptcy, which National Debt Relief has a lot of experience doing.
Can I Negotiate With My Creditors On My Own? Yes, you can negotiate with your creditors yourself and save yourself an extra 18-25% off your debt. (Our fee is 18-25% of the debt amount depending on the state they live in and the amount of debt they have.) Not everyone wants to talk to their creditors on a regular basis so they trust us to do it for them. Our debt negotiators have extensive knowledge in Federal & State consumer laws & exercise the Fair Credit Reporting Act, Fair Credit Billing Act, as well as the Fair Debt Collection Practices Act to help settle your debt.
A debt management plan can also reduce the number of payments you have to remember each month. A credit counselor will negotiate with your creditors to see if they'll accept reduced interest rates or monthly payments, waive fees or reduce the amount you owe. Then, you pay the credit counseling agency once a month and the organization distributes the funds to your creditors per their agreement. If you enroll in a Debt Management Plan, it could be noted on your credit report.
Tip: If you are having trouble making payments on your debts, a credit counselor may be able to help you with advice or by organizing a “debt management plan” for all your debts. Typically, under a debt management plan you make a single payment to the credit counseling organization each month or pay period and the credit counseling organization makes monthly payments to each of your creditors. Under debt management plans, credit counselors usually do not negotiate any reduction in the amounts you owe–instead, they can lower your overall monthly payment. They do so by negotiating extensions of the periods over which you can repay a loan and by asking creditors to lower the interest rates  and waive certain fees.
They start by reviewing your income, expenses and credit score to determine whether how creditworthy you are. Your credit score is the key number in that equation. The higher, the better. Anything above 700 and you should get an affordable interest rate on your loan. Anything below that and you will pay a much higher interest rate or possibly not qualify for a loan at all if your score has dipped below 620.
Consumer Credit Counseling Service of Greater Dallas, Inc. - Consult with a specialist for free/low cost, and most importantly, confidential advice. They will help you get out of debt, find resources to pay bills, and offer budgeting advice as well which can lead to long term self-sufficiency. They are also a federal government HUD certified housing agency.

A process of negotiation will occur between your debt consolidation agency and your lenders. Many reputable debt agencies will have considerable negotiating power with your lenders and will be able to help you in both the short and long term. There is no guarantee, however, that the negotiation will be successful. Lenders do not have to accept reduced repayments or altered terms.
There are two ways to file for bankruptcy – a chapter 7 and a chapter 13. The difference is that a chapter 7 bankruptcy is called a liquidation bankruptcy as its goal is to liquidate your assets to repay your creditors. However, much of your assets such as your house, automobile, furniture and personal items are excluded in a chapter 7 bankruptcy so in practice you might not have any assets that could be liquidated.
Bankruptcy stays on your credit report for a decade, it costs money, and it's emotionally difficult. It's a last resort -- but it is an option you should often turn to before liquidating retirement savings (which is protected during bankruptcy) or before struggling for years to make payments on debt that doesn't go down because all the money goes to interest. 
That being said, I do not believe that National Debt Relief is a scam. Debt settlement is not the right debt relief solution for everyone, but it is the right option for some. National Debt Relief is a member of the American Fair Credit Council, whose members strictly adhere to a code of conduct that includes not charging any fees for settling an account until that account has been settled. Anyone considering debt settlement should avoid any firm that charges advance fees.
Freedom Debt Relief charges customers an average of 20 percent of their total enrolled debt. If you owe enroll $20,000 in debt, Freedom Debt Relief could cut your debt in half. Add on the 20 percent average fees and you could save between $5,000 and $6,000 (25-30 percent average savings AFTER fees). So with a $20,000 debt, you end up paying only $14,000 or $15,000 of your original debt.
The Federal Reserve says that the average household debt is up to $132,529 (including mortgages) a jump of 11% in the past decade. Credit card debt and auto loans are climbing over the $1 trillion mark. Student-loan debt has hit a staggering $1.3 trillion with 44.7 million borrowers, who owe an average of $37,172. That figure alone is up 186% in the past decade!
Let’s be real: Kids grow out of clothes at the speed of light. It’s not worth it to go into debt for your two-year-old’s wardrobe. Check out consignment stores that sell pre-loved outfits in good condition. If you’d rather shop online, no problem. Sites like thredUP and Swap.com are great resources to get adult and children’s clothing at a fraction of the cost.
If you’re not eligible for any of the above, call up your credit card companies and ask for a reduced interest rate. Be honest, tell them you’re struggling with the payments, but you have a plan to pay off your debts but could use some help in the way of a lower interest rate. Not all of them will agree, but you might get lucky, so it doesn’t hurt to ask.

I had credit card debt and I used Credit Advocates to help with the solution. Now that I am at the end of paying off the debt I just wanted to cry when I saw how much I was charged in fees – it was a fee for everything including phone calls made for me. At least between a forth and half of the monies sent went to them. If I had it to do over again I would call the credit card companies and try to repay the lesser amount over time. It seems to me that the companies that say they can help are only there to take your monies at a very high rate of fees, etc.
Hello i am 29 i have 3 credit cards all with a balance totaling about $28k. I have had the cards long term and never missed a payment or late on a payment the interest is the lowest they offer at 12.9%. I always make at least the minimum payment, mostly double or even more but it seems they are taking forever to pay off. Talked to a debt settlement company’ which seemed very high pressure into getting me to sign up with them assuring me this was the best route sounded to good to be true so i decided now to go with them. Also spoke with a credit counselling society, they offered to put me in a debt management program which would bring all the cards down to 0% interest and have them all payed off with one monthly payment in 5 years. My concern with this is I would not be able to purchase a home or finance anything for a long time. I have good credit just high debt ratio also have a mortgage for 4 years in good standing and many car loans paid off through the years. What do you think my best option is to pay down this unsecured debt faster and be debt free? Applied for a debt consolidation loan through my bank was not approved because my income was to low last year (self-employed) and cannot borrow from my home equity because they changed the mortgage rules here in BC this year.

Get everything in writing. Before enrolling in a plan, make sure you get a contract. Get all verbal promises in writing, and read the contract very carefully to make sure the terms are the same as those you discussed. Watch very carefully for hidden fees. If a company won't send you a contract before you make your first monthly payment, don't pay them and go elsewhere for help.

“When someone meets with a certified credit counselor, they get expert advice for overcoming their most urgent financial challenges,” Bruce McClary, Vice President of Communications at the NFCC said. “Consumers benefit from a comprehensive review of their entire financial situation. Every counseling session is completely confidential with advice that is uniquely designed for each individual.”
Our experience with Clearpoint Credit Counseling is remarkable as they have helped us understand how to remove that overwhelming and disastrous financial burden from our lives. Our Clearpoint counselor is always welcoming, empathetic, professional and experienced and he has allowed us to live our lives as we had dreamed—free from the nightmare of the intimidating phone calls, the threatening letters and the guilt we felt.
There are also specific debt consolidation loans available, marketed to borrowers looking to get a handle on debt. In many cases, however, these debt consolidation loans have high interest rates and other unfavorable terms. If you see a loan product labeled as a debt consolidation loan, research very carefully to determine whether the loan is actually a good deal.
This can be especially helpful for someone with serious debt (generally $7,500 or more), who is struggling to make minimum payments and who have suffered a financial hardship, such as job loss, medical expense and divorce. Regulated by the Federal Trade Commission, debt settlement companies work on a consumer’s behalf to lower the principal balances owed. It usually takes two to five years and is best for those who would otherwise need to consider bankruptcy. Check the American Fair Credit Council for reputable providers.

Credit card hardship programs are also more widely available. Citibank, Bank of America, Discover Card, JP Morgan Chase, Capital One, GE Money Bank, and others offer consumers assistance with paying bills and their debts. There are many different versions of these credit card hardship programs, and each bank has their own take on it. They do not advertise these plans to customers, and there are certain steps that individuals need to take in order to apply for help. Find how to get help with paying credit card debt from a hardship program.
Also known as a DMP, a debt management plan is a debt-relief option offered through a debt counseling agency or debt management company. These companies typically are members of organizations such as the National Foundation for Credit Counseling and the Association of Independent Consumer Credit Counseling Agencies. They work with your creditors to come up with a monthly payment solution that works for your situation.
Instead of diving into debt settlement, a better option might be to talk to a nonprofit credit counselor. Credit counseling organizations can help you better understand tactics for managing and reducing your debt, including creating and following a budget. Credit counseling may not have the negative impact of debt settlement (though if you choose a Debt Management Plan, it could appear on your credit report).
However, there are impacts to your credit that don’t affect your score. While on a Debt Management Plan, a client’s credit report will have a notation that he or she is currently enrolled in a Debt Management Plan. While that notation is active, they will not be granted new credit. Plainly, this is an impact to one’s credit that should be considered. But the notation goes away when the Debt Management Plan is complete, and doesn’t have a lasting impact on one’s credit.
Try to manage your debt yourself. Even without the help of a credit agency, you can make a household budget, reduce unnecessary expenses, and prioritize your debts. You can also call your creditors to request them to waive late fees, reduce interest rates, and/or work with you on a payment schedule. You can also ask about debt re-aging, also known as rollback or curing. This process can report past-due accounts as current, which can help you avoid delinquent status.[3] Many times creditors will be happy to work with you if you make a good-faith effort to pay them.
Although a debt settlement company may be able to settle one or more of your debts, these programs can be very risky and have serious negative financial consequences for consumers. Additionally, some debt settlement companies deceive consumers by making promises they do not keep and engaging in other illegal conduct (like charging fees before obtaining any settlements, in violation of the TSR). For information, read Coping with Debt and Settling Credit Card Debts.
There are many ways to get out of credit card as well as medical debt or to get help with loans. Find a list of solutions below. You can consolidate it, enter into debt reduction or credit card hardship programs, reduce the interest rates on any loans or even completely eliminate it. Most lenders are willing to offer some form of assistance to borrowers, and non-profit agencies can also assist. Various options, including some that are free, are available to help consumers reduce the amount of debt that they have.
The convenient answer is: When your debt is so small that you can handle it yourself by doing a better job of budgeting; or when your debt is so large that there isn’t enough income to pay for basic living needs AND make a payment toward your debt. The truth is that everyone’s circumstances are so different that an interview with a credit counselor is the only way to know whether you qualify for a DMP.
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