The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.
If you choose to do your counseling over the telephone, we’ll connect you with a certified credit counselor who will do the following: collect information about your income, assets and expenses. They will then pull a copy of your credit report and review your debts with you. Based on your income, assets and debts, your credit counselor will make a debt relief recommendation to you which may include bankruptcy, a debt management program and/or recommendations for how to reduce items in your budget to help you pay off your debt faster.
Bankruptcy and debt settlement can reduce or eliminate debts, but they severely impact your credit. However, continuing to struggle may actually be a slower, less effective way to get rid of the debt. Debt management doesn’t reduce debts, but its effect on your credit is less severe. And be aware that some types of debts typically can’t be erased or reduced: federal student loans, child support, and secured loans on cars and homes.

You see, when you consolidate your debts or work with a debt settlement company, you’ll only treat the symptoms of your money problems and never get to the root of why you have issues in the first place. You don’t need to consolidate your bills—you need to delete them. To do that, you have to change the way you view debt! Even though your choices landed you in a pile of debt, you have the power to work your way out! You just need the right plan. 
If you need help getting out of debt, American Consumer Credit Counseling offers debt management services that can help you find your way out of debt – usually within five years. As a non-profit organization, our professional credit counselors are experts at delivering solutions for individuals and families who need help getting out of debt. Since our founding in 1991, we've helped tens of thousands of people, showing them how to pay off debts, reduce credit card debt and live life debt-free. With the lowest rate structure of any debt management program, our services are affordable and convenient. If you're ready to seek help getting out of debt, contact us today to set an appointment for a free consultation.
Bill “No Pay” Fay has lived a meager financial existence his entire life. He started writing/bragging about it seven years ago, helping birth Debt.org into existence as the site’s original “Frugal Man.” Prior to that, he spent more than 30 years covering college and professional sports, which are the fantasy worlds of finance. His work has been published by the Associated Press, New York Times, Washington Post, Chicago Tribune, Sports Illustrated and Sporting News, among others. His interest in sports has waned some, but his interest in never reaching for his wallet is as passionate as ever. Bill can be reached at bfay@debt.org.
I am literally financially devastated. I have paid them thousands of dollars 90% of it went to them. When I asked them why they continually drained my account and caused the loss of my settlements they stated that they wanted to get our fee out of the way. WTF if I can’t make these large payments to my creditors each month what makes them think that I can make them humongous payments that was far more than what I was paying each month to all my creditors.
As for your options, it doesn’t sound like your mortgage lender is interested in working with you. (I have no idea what “new laws” they are talking about but the last time I heard, Congress passes laws and the President can either sign or veto them!) I’d recommend you read my series: Underwater On Your Home? Your Six Options and then get some professional advice. In particular, you may want to look into whether bankruptcy or a short sale can help you.
Consumers can apply for a debt management plan regardless of their credit score. Once they set up an initial consultation with a credit counseling agency, they will go over the details of their debts and their income with their agency who will come up with an action plan on their behalf. If the consumer decides to move forward with a debt management plan, it can take a few hours or a few weeks to get started. “Once the recommendation for a debt management plan is made, it’s up to you to decide how quickly to enroll,” said McClary.
This involves opening several bank accounts — your regular current account, one for your own wage, another for tax and finally one for a rainy day. You then apply the percentages to your income and as soon as you get paid, you transfer these percentages into the accounts. For example, you have 70 percent as your wages, 10 percent tax and 5 percent for rainy days. This leaves 15 percent in your current account for expenses. After this, you’ll hopefully be in a position to reach your earning target with the sales you already have. However, you can also work backward, using these percentages, to price your services and products.
It may not be the right option if you would have to give up property you want to keep. The rules vary by state. Typically, certain kinds of property are exempt from bankruptcy, such as motor vehicles up to a given value and part of the equity in your home, but you usually have to give up a second car or truck, family heirlooms, vacation homes and any valuable collections.
Reduce interest rates on credit cards and other debts. You can save money by reducing the interest rates you pay on your credit cards, loans and other debts. Depending on exactly your current terms and how much you owe, you can save hundreds or thousands of dollars in total interest expenses. It is generally free to try this. There is a 50-60% success rate of receiving a lower interest rate when you try on your own to gain better control over your financial obligations. Learn more on reducing credit card interest rates.
Over time, bankruptcy might come back to bite you in unexpected ways. If your employer requires you to carry a security clearance, there's a chance that it could be rescinded. If you're applying for a mortgage or rental property, your brush with insolvency could disqualify you from consideration. Depending on your area of expertise, you might even find it difficult to find or keep a job.
NerdWallet recommends the 50/30/20 budget: Keep essential expenses, like housing, to 50% of your income. Then allocate 30% for wants, and use 20% for savings and debt pay-down. Since you’re focused on paying off your debt, you may decide to use money from your wants category to make extra debt payments. That will wipe out debt faster and help you save on interest.
Learn about other types of assistance programs from credit card companies. While it is true that many are increasing fees and in general turning up the pressure on credit card holders, there are also an increasing number of companies that are creating assistance programs to take a more pro-active approach in an effort to truly help people. They are more willing to reduce and cancel unpaid debt, reduce interest rates, allow payment plans, and offer other assistance.
Home equity. Another way to refinance your debt is to tap into your home equity to repay what you owe. If you have equity in your home -- that is, you owe less than your mortgage balance -- you can get money out of your home using a home equity loan or a home equity line of credit. You could also refinance your entire mortgage and do a cash-out refi wherein you get a new loan to repay your old mortgage and give you extra cash in the process.
Being deep in debt is a very stressful situation – especially if what you owe is more than what you are earning every month. Any breadwinner in the family feels this burden day in and day out. The pressure to make sure that the family is provided for is frustrating. While paying for the usual bills, you need to make sure your debts are paid on time and correctly. Not to mention having extra money to put aside so you will have emergency money for unexpected situations.

Negative reviews: Common complaints include unprofessional behavior, being passed off between employees and being treated great during enrollment then the quality dropping once the process actually starts. The company provides an online dashboard to help clients keep track of their debt management program, but customers have still said they feel disconnected from the debt settlement process. Average user score is 2.4/10.
As for your options, it doesn’t sound like your mortgage lender is interested in working with you. (I have no idea what “new laws” they are talking about but the last time I heard, Congress passes laws and the President can either sign or veto them!) I’d recommend you read my series: Underwater On Your Home? Your Six Options and then get some professional advice. In particular, you may want to look into whether bankruptcy or a short sale can help you.
When you first create a financial plan, you never know what the results will be. Sometimes, it can even be a little scary to see how things will look if you don’t make any adjustments. The key is to have patience. Financial planning is a process and not an overnight event. In creating a financial plan, focus on the things that you can control and keep a long-term perspective.
Debt avalanche. The debt avalanche is a twist on the debt snowball. Instead of paying extra on your lowest debt to get that paid off ASAP, you pay extra on the loan with the highest interest rate. When that loan is paid off, pay more on the debt with the next highest rate, and so on until all debt is paid. The big benefit: You save a lot of money by getting rid of high-interest debt first. The downside is, it may take you much longer to pay off your highest-interest debt than your loan with the lowest balance. And it's harder to stay motivated if you don't see debt disappear. 
When we were getting out of debt, there were several times where extra money fell in our laps that we had not factored into our debt elimination originally. We decided to take this cash and use it to tackle our debt. Some good examples would be a tax refund, selling a car, an inheritance, winning a bet, etc. The more cash you can put towards your debt, the faster it will disappear.

On the plus side, if you pay off a card balance that’s close to the credit limit, you may improve your “utilization ratio”—the ratio that compares your credit limits with the balances you currently have—provided you leave the card open after paying it off. But simply moving balances from one card to another is unlikely to do a whole lot for your scores.

“When someone meets with a certified credit counselor, they get expert advice for overcoming their most urgent financial challenges,” Bruce McClary, Vice President of Communications at the NFCC said. “Consumers benefit from a comprehensive review of their entire financial situation. Every counseling session is completely confidential with advice that is uniquely designed for each individual.”
NerdWallet recommends the 50/30/20 budget: Keep essential expenses, like housing, to 50% of your income. Then allocate 30% for wants, and use 20% for savings and debt pay-down. Since you’re focused on paying off your debt, you may decide to use money from your wants category to make extra debt payments. That will wipe out debt faster and help you save on interest.

The non-profits are a great place to call for access to various services, including credit, budget, debt, and general financial counseling. After applying, a certified, highly trained counselor will explore with you all of the options available that can help you get back on track with paying various bills you may be responsible for making. Assistance will be offered in various languages, including Spanish. They help with home loans, credit card, and medical debts among other needs. Also receive assistance in eliminating or consolidating payday loans.


National Debt Relief recently refunded part of the money that was saved in my account before I terminated my agreement with the company. I found this action on their part to be quite surprising and very much appreciated. This leads me to believe that they do have the best interest of their customers at heart. I have chosen to work with another company in becoming debt free and am very thankful for the services provided to me from National Debt Relief.
As for your options, it doesn’t sound like your mortgage lender is interested in working with you. (I have no idea what “new laws” they are talking about but the last time I heard, Congress passes laws and the President can either sign or veto them!) I’d recommend you read my series: Underwater On Your Home? Your Six Options and then get some professional advice. In particular, you may want to look into whether bankruptcy or a short sale can help you.
Find out if there's a penalty APR, too. That's when the card company jacks your interest rate up to 25% or even 30% if you pay a bill late or commit some other transgression. Many cards don't feature them, and that's preferable. Remember that any time you apply for a new credit card, even for a balance transfer, your credit score may be affected negatively as a result.
Eliminate and consolidate medical debt to deal with health care costs that are continuing to escalate and that are really out of control. There are ways to consolidate medical debt using assistance programs that are offered by directly hospitals, medical providers, doctors and counselors. These plans are becoming more common in today’s challenging economy and when also considering the aging population. A health care provider will want to find some type of solution for the patient, as in some cases if they do not work with them it can lead to bad public relations. Learn more on how to eliminate medical debt.
When I expressed my concern about not paying my creditors because I had never been late on a payment ever…. I was told not to worried about it. It was going to slightly lower my credit score, you stated that not to worry it will drop off slightly but they will have everything settled within 3 to 4 months and it will go back up after they settle with my creditor and we start making the payments.
I have been debating about Freedom Debt Relief, they seem like very good people but my question comes from that I am worried about my Credit Score. Here goes I have about 7-8,000 in credit card debt eventhough its not that much I have been laid off and have been looking for work for the past year trying to have been using my savings to pay off my credit. I am finding myself not struggling to do this longer but am in a delima that I have to get a place in the future and will not qualify to Rent. How long does it stay on your credit do agencies like Lexington Law Firm are good option in rebuilding it faster?
Step 1: Open a dedicated savings account. At the start of your debt settlement program, National Debt Relief requires that you open a savings account where you will begin making monthly payments. The amount you pay each month is decided on by National Debt Relief, and is generally lower than the total payments you’re currently making to creditors. You are in total control of the funds in your account, which is only disbursed once a settlement is reached between National Debt Relief (on your behalf) and your creditors.

They say you can opt out at anytime. After 2 years of payments and in between any ongoing negotiations I sent a written statement to opt out. They called me to verify which I answered, then put me on hold several times for 5 to 10 minutes each time and then said my supervisor would like to speak with you. I hung up frustrated and since then they blow up my phone daily with phone calls!!! I opted out, leave me alone!

If you have unsecured debts that qualify for a debt management plan and secured debts that don’t qualify, a debt management plan can still work. When you sign up for a debt management plan with a nonprofit agency, the credit counselor assigned to your case will offer comprehensive financial advice that can help you pay down all your debts — not just debts governed by your debt management plan.

Tax man awaits. If you have debt forgiven, that probably will count as taxable income and should be reported on your federal income taxes. The lender who forgives the debt should send you a 1099-C tax form detailing how much the original debt was and how much was forgiven. For example, if you owed $25,000 and had $10,000 forgiven, you would have to claim the $10,000 as income on your taxes.
I think I made a HUGE mistake with this company. I signed both my mother, who had a stroke and I take care of, and myself with NDR. Our creditors were getting paid monthly and on time. Now we are stacking up late fees and overlimit fees on a monthly basis. I feel none of our creditors are going to get anything for at least six months or more. Our phones ring non-stop from 8 a.m. to 9 p.m. Also NDR is charging fees each month against our deposits. Credit wasn't the greatest due to the large amount of credit cards, but at least they got money every month. Credit score is totally in the toilet now.
For most people who are struggling with debt, non-profit credit counseling is the better option. You pay  fewer out-of-pocket costs, which can be helpful. That last thing you need as you get out of debt is a big bill. If you’re looking for non-profit counseling services, fill out the form at the top of this page. Debt.com only refers you to the best accredited non-profit consumer credit counseling services.
Bad handling of a credit card occurs when a person has more than one in his power and use each one of them to their credit limits. This can generate a total expense that can exceed your monthly income in two or more times. It’s best to establish a limit like a margin of guarantee of at least 30 percent lower than the credit limit. For example, if your credit limit is $3,000 per month, then with a security capacity of 30 percent, you can define your own spending limit as $2,100.

How it works: Settlement companies ask you to stop paying the credit card companies and instead, send regular payments to an escrow account. When the balance in that account has reached a sufficient level, the settlement company negotiates with the card company for a reduced, lump-sum payment. If the creditor agrees, money is sent from the escrow account. If there is not enough money in the account, a payment schedule is agreed upon.
So I called National debt relief some man by the name of eric was you can say helping me out . Once I was into the phone letting him know my problems he cut me off and told me he knows no one or and him himself couldn’t help me at all . I didn’t even get the chance to even let him know everything that was going on . That was such a waste of time and I’m here so anyone else shouldn’t waste their valuable time on people that don’t care for their customers ! Happy holidays and suggest to keep away from National debt relief especially eric could have gave his last name , but clicked on me before I could have even got it.
Debt management and debt settlement are two very different repayment options. A debt management plan provides regular monthly payments to your creditors. In contrast, a debt settlement program often encourages you to stop sending payments to creditors, which can result in serious consequences. The risks associated with debt settlement programs are important to understand. Below is a summary of things you should consider before choosing debt settlement as an option.
In addition to using the free services from a non-profit, or working with the lender, there are steps that you can take yourself that can help you reduce your debt. It often combines budgeting as well as working out a solution with the lender. Some of those assistance programs range from payment plans to interest rate reductions or forbearance. It is also important for families to know the difference between bad debt and good debt, so when someone should borrow money or not. The fact is that families, no matter their income, need all the assistance they can get in order to become debt free and pay outstanding bills.
Rates can vary depending on where you live: The rate that is advertised on LendKey is the lowest possible rate among all of its lenders, and some of these lenders are only available to residents of specific areas. So even if you have an excellent credit report, there is still a possibility that you will not receive the lowest rate, depending on geographic location.

If you have loads of debt but are current on all your payments, your credit score may drop when you enroll in debt management. That’s because as your debt management company renegotiates your credit obligations, they may change when payments are made to creditors, resulting in late payments being reported on your credit history. Additionally, many creditors will close your accounts while you are in debt management, and good history you have with those accounts will be taken off your credit history.
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