Credit counseling is done largely over-the-phone or online, but can be done in-person at a home or office. Counselors conduct 30–40 minute interviews to gather information about your financial situation. They will ask questions about income, expenses, budgets and assets. It is best to have this information documented and available when you begin the process.

Yes, all unsecured debts should be included on your debt management plan. This means that all revolving credit accounts will be closed to further use. The purpose of this debt repayment program is to help consumers get out of debt.  To do this, it’s important that no additional charges are made while are on the program. However, as with any rule, exceptions can occasionally be made. Discuss any accounts you’d like to keep open with your counselor.
If you choose to do your counseling over the telephone, we’ll connect you with a certified credit counselor who will do the following: collect information about your income, assets and expenses. They will then pull a copy of your credit report and review your debts with you. Based on your income, assets and debts, your credit counselor will make a debt relief recommendation to you which may include bankruptcy, a debt management program and/or recommendations for how to reduce items in your budget to help you pay off your debt faster.
For many consumers who realize "I need help with my debt" and who come to us with questions like "How do I manage credit card debt more effectively," we often suggest a debt management program. Under this approach, you'll make one payment each month to us and we'll pay all your creditors for you. This ensures timely payments, simplifies your finances and lets us work with your creditors to reduce interest rates and finance charges.
I have a creditor that has reported my account as a charge off bad debt. Two years ago I had made an agreement with the creditors third party collection agency to pay the bad debt on a monthly basis. I have paid each month on time to the creditor, but they have not reported this, and now my credit score is sinking because of this. Is this right? I have made my payments on time and they refuse to have this changed. I had requested the creditor to please change the repoting, but they have refused. Is this right? By law are they able to do this?
A chance to start over. The anxiety of dealing with debt everyday crushes people’s spirits. Choosing the debt-relief option that gives you a way out of debt is a life-changing experience. Nothing feels better than second chance, an opportunity to right the wrongs and prove you’ve learned from experience. Bankruptcy, despite its reputation, will do that. A successful Chapter 7 or Chapter 13 bankruptcy breathes life back into consumers. It brings hope that the lessons you’ve learned about finances can take the stress out of your life.
Bill “No Pay” Fay has lived a meager financial existence his entire life. He started writing/bragging about it seven years ago, helping birth Debt.org into existence as the site’s original “Frugal Man.” Prior to that, he spent more than 30 years covering college and professional sports, which are the fantasy worlds of finance. His work has been published by the Associated Press, New York Times, Washington Post, Chicago Tribune, Sports Illustrated and Sporting News, among others. His interest in sports has waned some, but his interest in never reaching for his wallet is as passionate as ever. Bill can be reached at bfay@debt.org.
There are two ways to file for bankruptcy – a chapter 7 and a chapter 13. The difference is that a chapter 7 bankruptcy is called a liquidation bankruptcy as its goal is to liquidate your assets to repay your creditors. However, much of your assets such as your house, automobile, furniture and personal items are excluded in a chapter 7 bankruptcy so in practice you might not have any assets that could be liquidated.
On the flip side, the Debt Management Plan is designed to be paid off with regular monthly payments over approximately four years (our clients use an automated payment system so their consolidated debt payments are transferred electronically). These timely payments over the course of years have a very positive impact on the client’s payment history, which is the largest factor in calculating one’s FICO score. (That also means, of course, that if a client is late with their Debt Management Plan payments, there will be significant negative impact on his/her score.)
Help from debt collectors is available. Find how to get help from debt collectors and learn how to stop collection calls. Families being impacted by this can also receive other assistance, whether free legal aid or counseling. Many government laws and regulations can also help protect you from aggressive collection tactics. They are intended to asisst the everyday consumer. Find how to get help from debt collectors.

National Debt Relief is a debt settlement service. For a fee, it will negotiate with your creditors to reduce the amount of debt you owe. It’s among the most recognized debt settlement services in the country, with high rankings from the BBB and Trustpilot reviewers. It’s also accredited with top industry associations, including the American Fair Credit Council (AFCC).


Generally my view is if you can afford to pay your debt through a DMP, go for it. But if the payment plan they are proposing is a stretch and you’re not sure that you can keep up with those monthly payments, then consider settlement or bankruptcy. Of course, it’s impossible for me to say exactly what you should do since I don’t know your entire financial situation, but I wouldn’t rule it out for fear of the impact on your credit.
DISCLAIMER - Debt.com does not provide direct debt adjustment services, but, upon request, acts as a locator service for BBB registered companies. It is ultimately up to you to determine whether the companies that we may introduce you to are appropriate for your situation. For debt consolidation programs, where permissible by law, companies may charge a one-time enrollment fee typically from $25 up to $75 for account establishment and for debt relief proposals submitted on your behalf to each of your creditors. Monthly program administration fees will vary from $5 but no greater than $75 depending on your state of residence and/or the number of creditors who agree to accept proposals and become enrolled in the program. Fees subject to change if permissible by law. For debt settlement programs, by law, you may not be charged any fee until a debt settlement is arranged on your behalf, you approve the settlement, and at least one payment is made towards the settlement. Each program offered by independent financial service providers is unique so ask them for their complete details of the program and fees.
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Rachel Kampersal said debt management plans require you to change your habits dramatically since you will have to stop using credit. “Per requirements from creditors, any card that is entered into a debt management plan will be closed, meaning you can no longer make charges to these cards. While difficult, it’s important to stop incurring new debt.”
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If you are really unable to repay your debts because you have no source of income at the moment or if there is just no realistic way that you could repay them in two to three years the final option is to file for bankruptcy. However, this would tarnish your credit history very seriously. You will be unable to get new credit for at least two or three years after your bankruptcy and when you do it will come with a very high interest rate. You will be required to pay more for your auto insurance and may have a problem renting a house or apartment. The bankruptcy will stay in your credit reports for 10 years and in your personal file for the rest of your life. Many employers now routinely check the files of prospective employees and some may decide to not hire you if they see a bankruptcy in your history.
Most reputable credit counselors are non-profit and offer services at local offices, online, or on the phone. If possible, find an organization that offers in-person counseling. Many universities, military bases, credit unions, housing authorities, and branches of the U.S. Cooperative Extension Service operate non-profit credit counseling programs. Your financial institution, local consumer protection agency, and friends and family also may be good sources of information and referrals.
Customer reviewers are mainly impressed with National Debt Relief’s quality customer service, which most report is helpful and patient, considering the situation. At least one customer was even able to start repairing their credit score. Negative reviews tend to have less to do with the drawbacks of National Debt Relief than debt settlement itself.
Having said that, the fees for our services vary by state and the amount of your debt. The fee varies between 18-25% of your enrolled debt. Compared to the $1000s in interest you will pay on your credit cards while you struggle to pay them off, you can see that this fee is quite reasonable. Especially when you take into account the fact that you can become debt free in 24-48 months with our debt consolidation program.
But having this mini-emergency fund before devoting extra to your debt is vital to breaking the debt cycle. If you don't have some savings, you might find yourself trapped in a cycle you can never escape. You'll start paying off debt, and then your car breaks down, and you'll end up right back where you started with the same level of debt or more. This is discouraging, can cause you to get off track on repayment, and can make it impossible to ever make real progress.
C.B. I believe what you need is to invest in a financial coach. What you described is not uncommon. Once you find out why you are spending, possibly to fill a void or the ‘I deserve’ mindset, you can stop the unneeded spending. A good coach will also put together a plan to help you get out of debt and reach your financial goals and life goals. If a coach is not something you are willing to look into, please find an accountability partner. Someone who will not accept excuses and will keep you focused. You have the income and the drive to make things happen in your finances… that is HUGE!! Everyone needs a little help now and then. You got this!!!
Balance-transfer cards can help when trying to pay off credit card debt, because you can transfer thousands of dollars owed to a new card that offers a very low initial interest rate -- often 0%. That interest rate will be in effect for between six and 21 months, after which a more standard interest rate will apply. That standard rate will not necessarily be a great one, so you should seek cards that will charge you relatively low interest rate ranges following your teaser-rate period. Your credit score is likely to influence the interest rate you're given after the 0% rate expires, so this is another reason to get your score as high as you can.

A second option is consumer credit counseling. There is any number of consumer credit counseling agencies available on the Internet or you may be able to find one locally. The best of these are nonprofits. When you contact one of these agencies either via a website or in person you will have a counselor that will spend from 45 minutes to an hour with you discussing your finances. The best of these agencies charge nothing for that service.

For many consumers who realize "I need help with my debt" and who come to us with questions like "How do I manage credit card debt more effectively," we often suggest a debt management program. Under this approach, you'll make one payment each month to us and we'll pay all your creditors for you. This ensures timely payments, simplifies your finances and lets us work with your creditors to reduce interest rates and finance charges.
You cannot sign up for new credit cards, nor can you use the ones you have. While it may sound unreasonable to bar you from using credit, the point of your debt management plan is helping you dig your way out. “The last thing you want to be doing is running up more high-interest debt on the side,” said McClary. “You’re not doing yourself any favors in that situation.”

It definitely sounds like you are in a tough spot. Can you make minimum payments until you get a place to rent and then try to resolve your debt? In addition, it would be a good idea for you to check out credit counseling as that may allow you to lower your payments, pay your debt in full, and avoid the kind of damage to your credit that settlement will do. (I am not opposed to settlement – it can be helpful in certain situations. But it definitely will affect your credit scores for some time.)
The internet has made it easier than ever to start a business with close to zero up-front costs. Set up shop as a freelance writer, proofreader, or virtual assistant, and offer your services to other companies who want outside help with hiring a permanent employee. You can work as many or as few hours as you want, with some people turning their businesses into six-figure full-time jobs.
It makes me so sad when I hear people longingly say “I wish I could do that” because chances are THEY CAN. Maybe not the same way as me, or at the same speed (heck maybe they could even go faster!), or under the same circumstances, or using the same exact methods (except for the only spending money they already have part…) but they can certainly do more than just wish or feel bad about themselves.
In today’s challenging and still weak economy, banks and credit card companies are more likely than ever to forgive or cancel credit card debt free of charge. They offer customers a number of assistance programs and related counseling services. They really do this selfishly, as they would rather settle with the consumer vs. see them file bankruptcy, as in that case they receive nothing. More on credit card assistance programs.

I am literally financially devastated. I have paid them thousands of dollars 90% of it went to them. When I asked them why they continually drained my account and caused the loss of my settlements they stated that they wanted to get our fee out of the way. WTF if I can’t make these large payments to my creditors each month what makes them think that I can make them humongous payments that was far more than what I was paying each month to all my creditors.

Negotiate credit card debt as well as outstanding loans - While it is possible to contact a credit card card company and negotiate yourself, unfortunately getting the best deal you want or that you may need won't necessarily be easy, if it can be done at all. If you do try to negotiate yourself rather than using a professional counselor, find a do it yourself approach to negotiate and get out of debt.
Although there is variation from country to country and even in regions within country, consumer debt is primarily made up of home loans, credit card debt and car loans.[3] Credit counseling includes an array of services to address consumer debt that is not within the debtor's ability to pay, such as education about credi personal finance, budgeting and debt management. In addition to education, a popular credit counseling option is the ‘‘Debt management plan’’ (‘‘DMP’’, known in the United Kingdom as the Individual voluntary arrangement or "IVA"). In order to initiate a DMP, a consumer would authorize the credit counselor to contact each of the consumer’s unsecured creditors and negotiate with each creditor to lower the consumer’s monthly payment amount, to lower the interest rate, and to waive any outstanding late fees. The debt was then ‘‘consolidated’’ into a single payment.[1]

Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.
If a consumer’s financial problems resulted from too much debt or inability to repay their debts, a credit counseling agency might recommend enrollment in a debt management plan (DMP). A certified credit counselor will review a consumer's overall financial situation and offer customized money management advice. This advice may include a DMP designed for the client's unique circumstances. 
One thing to consider: If you’re eligible for Chapter 7 bankruptcy, the process can be over fairly quickly and with reasonable certainty that your unsecured debts will be forgiven. Debt management, on the other hand, is more of a question mark. The process can take years, and many people who start debt management plans ultimately drop out and may have to consider bankruptcy anyway.
Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.
When you consolidate your debts or work with a debt settlement company, you’ll only treat the symptoms of your money problems and never get to the core of why you have issues in the first place. You don’t need to consolidate your bills—you need to delete them. To do that, you have to change the way you view debt! Dave says, "Personal finance is 80% behavior and only 20% head knowledge." Even though your choices landed you in a pile of debt, you have the power to work your way out! You just need the right plan.
Through a nonprofit credit-counseling agency, you can work with a counselor to resolve your financial problems on your own, says Bruce McClary, vice president of public relations and external affairs at the National Foundation for Credit Counseling. Or you can enter what’s called a debt management plan. Through that plan, you can consolidate your credit card payments and get the cards’ interest rates reduced, making your financial obligations easier to tackle.
Getting out of debt is a long-term commitment; there’s not an overnight solution. The most important step you can take is to develop a realistic plan and set a time-bound goal for paying down your debts. For example, you plan to pay off your $10,000 in credit card debt in three years by paying $280 toward your debt every month. However, make sure your goal is realistic for your budget. If you can’t afford that $280 per month, then you’ve set yourself up for failure and may need to consider extending your timeline to five years for a more affordable payment. Having your goal planned out and written down can go a long way to helping you successfully get out of debt.
Free advice from credit counseling agencies is available. Several different organizations, all of which are non-profits, operate across the country. A number of agencies operate regionally as well. They provide a number of low cost or free debt reduction programs, offer ways to improve credit scores, can advise on filing for bankruptcy, offer budgeting services, and in general provide information on ways to gain control of your bills. Find a listing of non-profit credit counseling agencies.
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The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.
If you’re struggling with finding the best way to get out of debt, my advice is this: Don’t waste your time reading arguments all over the internet. Just pick the one that resonates with you and get going. Most of the people who berate others for not paying off debt in the “right” order or way have never even been in debt themselves — let alone gotten OUT. Don’t listen to people who purport to know what’s best for you when they’ve never been in a remotely similar situation. You know your life best.
Over time, your small balances should disappear one by one, freeing up more dollars to throw at your larger debts and loans. This “snowball effect” allows you to pay down smaller balances first — logging a few “wins” for the psychological effect — while letting you save the largest loans for last. Ultimately, the goal is snowballing all of your extra dollars toward your debts until they’re demolished — and you’re finally debt-free.

What Does It Cost? First of all, there are no upfront fees and second, we only get paid when your debt is reduced. We only get paid for delivering results. Having said that, the fee varies by debt amount and the state you live, it ranges from 18-25% of the total debt enrolled. You can compare this to the 15-29% average interest charges you pay every year to your credit card companies and see our option can be an affordable option.

I recently became fed up with the credit card debt that I have been carrying for 6 years and have *finally* taken action to eliminate it, such as making a budget (and sticking to it!), trying to negotiate a lower APR rate, selling stuff (au revoir, gitane bicycle) and making additional payments on my credit cards. This article was EXACTLY what I needed to read. It’s affirmation that I’m on the right track (:
Visitors to Credit.com are also able to register for a free Credit.com account, which gives them access to a tool called The Credit Report Card. This tool provides users with two free credit scores and a breakdown of the information in their Experian credit report, updated twice monthly. Again, this tool is entirely free, and we mention that frequently in our articles, because we think that it’s a good thing for users to have access to data like this. Separate from its educational value, there is also a business angle to the Credit Report Card. Registered users can be matched with products and services for which they are most likely to qualify. In other words, if you register and you find that your credit is less than stellar, Credit.com won’t recommend a high-end platinum credit card that requires an excellent credit score You’d likely get rejected, and that’s no good for you or Credit.com. You’d be no closer to getting a product you need, there’d be a wasted inquiry on your credit report, and Credit.com wouldn’t get paid. These are essentially what are commonly referred to as "targeted ads" in the world of the Internet. Despite all of this, however, even if you never apply for any product, the Credit Report Card will remain free, and none of this will impact how the editorial team reports on credit and credit scores.
According to research, more than half of American consumers (57%) don’t have enough cash to cover an unexpected expense of $500 or more. Remedy: It’s impossible to predict unemployment, car accidents or busted plumbing, which is why every home needs an emergency fund. Experts say put 3-6 months of expenses aside for emergencies. It might take a while to get there if you’re focused on paying off debt, but again, it has to be part of your monthly budget. Set aside at least 5% of your income in an emergency fund, at least until you have three months of expenses covered.
Nearly 50% of all college graduates leave school with private or federal loans, and the average US student leaves with at least $10,000 to repay. This can be a substantial burden for recent graduates, which makes student loan consolidation a smart - and sometimes necessary - choice for any graduate in need of debt help. Consolidation of federal loans is easy, and might save you hundreds of dollars by lowering your interest rate. Read our guide to federal and private student loans, browse our articles on the topic.
Some companies make use of unethical practices in order to quickly boost a person's credit score. For instance, some companies will instruct people to dispute all debt on their credit report, even accounts they know are legitimate. Since debts are removed while credit bureaus investigate, this can provide a temporary boost in a person's credit score but no long-term benefit. Some state laws, such as the Michigan Credit Services Protection Act, make this practice illegal as well.

Be VERY careful before you decide go with debt settlement and don’t believe the huge savings you will supposedly get. Lower but stretched payments with higher interest will cost much more on the end. These 30-50% so-called savings are in the fact money going into their pockets. Plus, your credit score will be so screwed up that nobody rent you a bicycle.
Debt management fees vary based on your state of residence and debt amount. GreenPath charges a one-time set up fee that ranges from $0 to $50. We also charge a monthly fee that ranges from $0 to $75. This is minimal considering the amount of money our clients typically save in waived late fees, waived over limit fees, and reduce credit card interest charges.
They charge you 18% of all the debt you enroll with them as a fee which means if you owe 15k in debt, you pay them $2700 in fees. But the catch is you pay nothing up front. Your money goes into a savings account monthly but once your first debt is settled, they collect that entire fee from your dedicate savings account. So you then have minimal saved cash available for the next debt that you owe to be settled. So that debt can end up going to a law firm and you get sued.
Start online credit counseling to see if you qualify for our debt consolidation alternative. During your free counseling session, we’ll help you identify the root cause of your financial problems. We’ll also help you develop a budget that minimizes your monthly expenses. Finally, based on your income, assets and budgets, we’ll recommend a debt relief solution tailored to your personal situation. This solution may be the debt management plan which consolidates your monthly payments. Other solutions include bankruptcy and referrals to other nonprofit organizations who can help you save money and eliminate debt. If you’d prefer to speak with a live counselor, call the number on the right.
ADVERTISER DISCLOSURE CreditCards.com is an independent, advertising-supported comparison service. The offers that appear on this site are from companies from which CreditCards.com receives compensation. This compensation may impact how and where products appear on this site, including, for example, the order in which they appear within listing categories. Other factors, such as our proprietary website's rules and the likelihood of applicants' credit approval also impact how and where products appear on the site. CreditCards.com does not include the entire universe of available financial or credit offers.
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