Those who are overwhelmed by debt often turn to credit counseling agencies to find help. They offer a variety of services, such as workshops, one-on-one coaching and debt management plans, all with a common objective. "The No. 1 goal is to leave people in a better financial situation," says Julie Kalkowski, executive director of the Financial Hope Collaborative at Creighton University. The Financial Hope Collaborative is a financial education and counseling program for low- to moderate-income families living in Omaha, Nebraska.
Participating in a credit counseling session will not be reflected on your credit report and it will not impact your credit score. However, changes in your financial behavior, especially after choosing a debt solution, may have a positive or negative impact on your score. For example, joining a debt management program and having your credit cards closed may initially lower your score. But making on-time payments you can afford over time, could raise your score. A study published by the National Foundation for Credit Counseling found that participants saw a 50 point average increase in their credit scores, 18 months after finishing the service. This gain applied to those in the bottom quartile of credit score.
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Debt management programs serve the dual role of helping you repay your debts while creditors receive the money owed to them. These debt management plans are a systematic way to pay down your outstanding debt through monthly payments to your credit counseling agency. Your creditor accounts will always be credited with 100 percent of the amount you pay through an NFCC agency. By participating in this type of debt management program, you may benefit from reduced or waived finance charges or fees, and experience fewer collection calls. When you have completed your payments-which typically takes 36-60 months- it may help you reestablish credit.