Yes, National Debt Relief is a legit company. It’s been accredited with the BBB since 2013 and has an A+ rating based on factors like transparency and time in business. While it has over 80 complaints filed against it with the BBB as of December 2018, it earns an average 4 out of 5 stars based on 340 mostly positive customer reviews. Meanwhile, more than 11,000 customers have reviewed it on Trustpilot, earning it an average 9.5 out of 10.
When you take a balance transfer, you'll move the balance on an existing credit card that's at a high interest rate over to the card with the 0% promotional rate. From that time on, you'll pay no interest for 12 to 18 months, or whatever the time limit on the promotional rate is. Every dollar you pay toward your debt goes to reducing the principal. You'll repay debt much more quickly when you have no interest to pay. 
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