Our debt counselors must complete intensive financial counseling and become certified by the NFCC. Besides being certified, many of InCharge’s credit counselors have over 10 years of experience as a financial counselor. They’ve helped people through every kind of financial downturn, from losing a loved one to catastrophic illness, to job loss. They can help you too.
Should I Keep Paying My Credit Card Bills? Due to your legitimate financial hardship, you are able to participate in this savings program in order to help pay your debts in the future. We are not here to advise you not to pay your debts now, however if you continue to make payments to your creditors, there may be less debt or possibly none left at all for us to settle. If you are able to save money in this program & make payments to your creditors at the same time, then you probably don’t actually have a legitimate financial hardship.
Contact your bank and stop payments to the agency servicing your debt management program as soon as you become aware the agency has shut down. You should immediately contact the creditors involved and ask if you could continue paying them directly or would they work out another payment plan. Also, ask for a credit report and verify that previous payments you made to the DMP agency were sent to your creditors. If payments were missed, there could be some negative consequences to your credit score. Finally, you could contact a nonprofit credit counseling agency and ask them to intervene on your behalf with your creditors.
Another consideration is whether or not you can become disciplined in spending and creating financial obligations without credit counseling assistance. These counselors can coach you into staying on target with your financial goals. The reason you're considering these services is that you've fallen off a sound financial path. Utilizing the help of a credit counseling agency could help you gain financial stability.
Whenever you are dealing with a company that deals with debt or even money, people tend to have strong opinions. When you are dealing with risky procedures like debt settlement and bankruptcy, those opinions get even stronger. Generally, National Debt Relief reviews are good among debt relief services and it is one of the most trusted of the debt relief program services out there. On the flip side, there are a lot of people out there who feel scammed by National Debt Relief. Part of that is people who didn’t understand the risks involved. Part of it is people who didn’t get the results they were looking for. And part of it is probably National Debt Relief’s fault.
Use a bill payment calendar to help you figure out which bills to pay with which paycheck. On your calendar, write each bill’s payment amount next to the due date. Then, fill in the date of each paycheck. If you get paid on the same days every month, like the 1st and 15th, you can use the same calendar from month to month. But, if your paychecks fall on different days of the month, it would help to create a new calendar for each month.
Guy who signed me up was professional BUT dealing with the company afterwards was a complete run-around. Transferred 5 times and not given an honest answer. Had to call back and confirm my exit from the program. Then asked personal questions in a resell attempt. Mailing address given to submit cancellation request to is NOT a valid mailing address. Percentage higher than advertised – 23%. Customer service transfers you immediately somewhere else – couldn’t even finish my sentence. Very shady.
A second option is consumer credit counseling. There is any number of consumer credit counseling agencies available on the Internet or you may be able to find one locally. The best of these are nonprofits. When you contact one of these agencies either via a website or in person you will have a counselor that will spend from 45 minutes to an hour with you discussing your finances. The best of these agencies charge nothing for that service.

Afterward, a National Debt Relief specialist will contact you to discuss options and require that you provide proof of your debt balance, income, assets and basic necessity expenses. Any proof that you are struggling with financial hardship needs to be provided during the initial financial review to assess whether a debt settlement program is right for you.


Shady. I have to work with these ” yahoos” daily as I am a debt collector. They will not accept the guidelines set by the creditors to provide settlement options to their clients. They INSIST that I take very low and unreasonable offers to creditors and even if I manage to get them approved then say THEY have to get them approved before paying out. I feel if you are making an offer to settle, it is only fair that you can fund the settlement instead of jerking around. It’s a waste of everyone’s time and is unethical. You can’t make offers to creditors that you can’t fund!
It definitely sounds like you are in a tough spot. Can you make minimum payments until you get a place to rent and then try to resolve your debt? In addition, it would be a good idea for you to check out credit counseling as that may allow you to lower your payments, pay your debt in full, and avoid the kind of damage to your credit that settlement will do. (I am not opposed to settlement – it can be helpful in certain situations. But it definitely will affect your credit scores for some time.)

As the debt relief company is negotiating with your creditors, you stop paying the bills involved (e.g. monthly credit card bills). Instead, you will be making smaller payments to a separate trust account to pool in your resources. Ultimately you will need to come up to the pre-planned amount that you agreed to with the debt relief expert handling your case.
I know they stay on your report for 7 yrs……….but out of all of them while the others of course are on the report as not paid, they are not listed in a separate section that says “in collecions”……the ones that were on the report under the collecions status concern me because I ws sued on two of them……the small claims Calvary was very nice….after they obtained the judgment, I offered thme 300.00 and hey volantrly dismissed the judgment……….do you know how many points affect a credit score with a judgment? Portfollio will never get dime from me…..I offered them 1500 when a cousin offered me a loan and they scoffed………the only thing I have in the bank is my own money however I took out a collateral loan against its is secured……assuming if Portfolio tried to get it, then the bank has first dibs……….
Talk with your credit card company, even if you have been turned down before. Rather than pay a company to talk to your creditor on your behalf, remember that you can do it yourself for free. You can find the telephone number on your card or your statement. Be persistent and polite. Keep good records of your debts, so that when you reach the credit card company, you can explain your situation. Your goal is to work out a modified payment plan that reduces your payments to a level you can manage.
Credit card hardship programs are also more widely available. Citibank, Bank of America, Discover Card, JP Morgan Chase, Capital One, GE Money Bank, and others offer consumers assistance with paying bills and their debts. There are many different versions of these credit card hardship programs, and each bank has their own take on it. They do not advertise these plans to customers, and there are certain steps that individuals need to take in order to apply for help. Find how to get help with paying credit card debt from a hardship program.
Nice to hear from you Jai :) — we invested as well while paying off debt, so it doesn’t need to be an either-or proposition. To answer your question though, it would be way too time-consuming for me to figure out because of the variety of interest rates we had + other variables. (You may want to look at this post though if you want to see a related scenario: https://www.jackiebeck.com/why-you-should-worry-about-student-loan-interest/ ) That said, no one can see the future, but I KNOW that I no longer have all of that debt weighing me down, and I no longer have all that risk hanging out there.

There's also an important caveat: You need to determine if the lender you're thinking about repaying charges a prepayment penalty for early payoff. Some personal loans, auto loans, and mortgages charge if you pay off your debt before the designated time. If so, you may not want to put that debt on your early payoff list, as any money saved on interest might be lost to the penalty.


This should really only be explored a last resort for debt relief before you file for bankruptcy. If you’ve tried everything else and haven’t had any success, then you can consider a debt settlement plan where you settle your debts for less than the full amount owed. This can cause significant damage to your credit score and results may vary, but it may be your best option if your situation is truly critical.

Do yourself a favor, if you were ripped off like me by National Debt Relief, submit a complaint to ConsumerFinance.Gov. My lawyer counseled me on this. When I called from my job, they did not disclose they were a for profit agency, I had to ask them. They did not tell me the percentage that they would take as profit. I did not learn that until about 3 weeks ago when I demanded to know the profit they took. Their answer after a long time of questioning was they took 25% off the original debt for themselves. When I said that I did not know this. Their response was : “it is in page 3 of the contract.” I could not find this information anywhere nor it was said to me. The representative who enrolled me Berlinda C only said ” We take a small fee” but would not specify the amount. So far, they have taken from me $2,500 and my creditors have hardly seen any money. When a settlement is negotiated, they take everything they have taken from my account for themselves and on top of that charge about $60 monthly extra in order to make the payments to the creditors. I find this sum exorbitant. I now closed my account with them because I have realized the rip off that this company is. I have lost $2,500 for their profit.
Thank you for helping me to financial freedom. My two customer service agents Roger ** and Ed ** were very knowledgeable, professional, and helpful in getting me started with NDR. I want to say my experience so far is satisfactory. I would like to personally thank my service support agents. I rate NDR experience as a 5 star rating. Superb customer service at its finest. Look forward to getting out of debt soon. Thank you so much NDR team. Highest Regards.
Credit Score Issues: One thing is certain: your credit score will be damaged. The lender, collector or credit-card company will report the debt as “settled for less than agreed’’ or “settlement accepted’’ for seven years. Also, even though you are dealing with the debt-settlement company for payments, the lenders will report late-payment status updates to the credit bureaus. That could be the case until the account is actually settled.
There are several steps you can take yourself to repair your credit scores, even if they are very low. Having a higher credit rating can lower the amount of interest you need to pay on your debts, it allows you to get approved to borrow money and improves the ability to take out more loans, such as an auto or mortgage. There are also other benefits. For example, a better credit score can even help you land a job. Find how to repair credit scores.

The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.
In today’s challenging and still weak economy, banks and credit card companies are more likely than ever to forgive or cancel credit card debt free of charge. They offer customers a number of assistance programs and related counseling services. They really do this selfishly, as they would rather settle with the consumer vs. see them file bankruptcy, as in that case they receive nothing. More on credit card assistance programs.

Credit card modifications are becoming more common. For example, Bank of America expects to modify the credit card terms of over 1 million cardholders, Chase is rewriting the terms of thousands of card agreements, and almost every other lender as well as bank offers some form of modifications. It is more possible than ever today to get out of debt with help from credit card issuers. Continue learning about credit card modifications.
DMPs for consumers are often negotiated by a credit counseling agency on behalf of the debtor.[1] Credit counseling agencies often address the debt by working with the debtor to set a budget based on their regular income and expenditures that will then include one regular bill payment that is allocated across the creditor(s). Agencies will negotiate on behalf of the debtor to lower payments and interest rates with creditors. Some of the agencies are non-profits that charge no or non-fee rates, while others can be for-profit and include high fees.[1] The effect on the debtor's overall credit score will vary.[3] In the United Kingdom, as well as DMPs, residents can also apply for an Individual voluntary arrangement (IVAs), which can give the debtor a discount on their debt.[4]

I have a creditor that has reported my account as a charge off bad debt. Two years ago I had made an agreement with the creditors third party collection agency to pay the bad debt on a monthly basis. I have paid each month on time to the creditor, but they have not reported this, and now my credit score is sinking because of this. Is this right? I have made my payments on time and they refuse to have this changed. I had requested the creditor to please change the repoting, but they have refused. Is this right? By law are they able to do this?
Yep, you read that right. And yes, we even mean stop contributing to your 401(k). Right now, you want all your income to go toward getting out of debt. Once you’re debt-free and have saved three to six months of expenses in an emergency fund, then you can resume your contributions. By then you’ll be on Baby Step 4 and can start putting 15% of your income toward retirement.
The debt management program itself is not reported to credit bureaus and does not factor into credit scores. The largest % of anyone’s credit score is payment history and with a debt management program, our goal is to make on time payments to liquidate your debt in a reasonable amount of time. Initially, your score may dip when lines of credit are closed, however, people on a debt management program typically see their scores increase over time as they make on-time payments each month.

Reducing the term of your loans, even with a lower interest rate, will likely increase your current monthly payment. But with fewer years of payments to handle, you can save a bundle over time. SoFi, a top student loan refinancing provider, offers one such service. With no prepayment penalties and no hidden fees, it’s an easy way to save thousands of dollars in interest payments over the life of your loan.
This can be especially helpful for someone with serious debt (generally $7,500 or more), who is struggling to make minimum payments and who have suffered a financial hardship, such as job loss, medical expense and divorce. Regulated by the Federal Trade Commission, debt settlement companies work on a consumer’s behalf to lower the principal balances owed. It usually takes two to five years and is best for those who would otherwise need to consider bankruptcy. Check the American Fair Credit Council for reputable providers.
Pardon me for being rude, but – are you insane, bad at math, or only joking? In what way do you believe “the tax code is better being self employed”? Unless you make over $127,200 the taxes are much HIGHER on self-employed individuals. I say this as a former employee, now an independent contractor and small business owner being taxed literally to death for the last 13+ years. Self employed people making under the Social Security cap pay an additional 7.65% tax. And yes, you can “give yourself a raise” but YOU are the one paying yourself, so…
It is rare to get a quick-fix solution to debt problems. If that is one of the promises you hear, start looking elsewhere. Remedy: The first thing to understand is that debt-relief programs typically take 3-5 years, so be patient. Second, check up on the whatever company you choose for debt relief. The Better Business Bureau or local state attorney’s office are good places to start. Credit unions, universities and military bases should be reliable sources for recommendations. Be sure whatever organization you choose is licensed and doesn’t have a record of consumer complaints.
Shady. I have to work with these ” yahoos” daily as I am a debt collector. They will not accept the guidelines set by the creditors to provide settlement options to their clients. They INSIST that I take very low and unreasonable offers to creditors and even if I manage to get them approved then say THEY have to get them approved before paying out. I feel if you are making an offer to settle, it is only fair that you can fund the settlement instead of jerking around. It’s a waste of everyone’s time and is unethical. You can’t make offers to creditors that you can’t fund!
When you have a small emergency fund, you won't have to reach for your credit cards when disaster strikes. You can use the saved money and not slide back into debt. Of course, when you use the money in your emergency fund, you may need to pause debt payment to rebuild it again. But at least you won't have gone deeper into debt when trying to climb out of the hole. 
I am in my mid 50’s and am considering early retirement. It is very rewarding to be debt free. There were a couple rules I lived by. I would not charge something that would be gone before I got the bill. Such as meals, drinks, vacations, If I could not pay cash I waited until I could. I still refuse to to pay interest on anything that depreciates. Which is almost everything except a house. Why pay more (interest) for something that is going to be worth less? I am very fortunate that I have been able to pay off my home, have zero debt, and have enough in investments and savings that I will be able to retire about 10 years early. Keep up the work, it does pay off in the long run.
Credit card balance transfers. One of the simplest and easiest ways to lower the interest rate on credit card debt is to make credit card balance transfers. When you transfer a balance, you take advantage of a credit card offer that provides a low promotional rate for a limited period. It's common for credit cards to offer 0% interest on balance transfers for anywhere from 12 to 18 months. Balance-transfer cards sometimes charge a fee, such as 3% of the amount transferred, but there are some cards that don't impose charges, and those can be an especially good deal. 
Veteran journalist/blogger Tom Jackson has worked for newspapers in Washington D.C., Sacramento, Calif., and Tampa, Fla., racking up state and national awards for writing, editing and design along the way. Tom also has been published in assorted sports magazines, and his work has been included in several annual “Best Sports Stories” collections. Most recently, his blogging for various websites on the 2016 election won a pair of top honors from the Florida Press Club. A University of Florida alumnus, St. Louis Cardinals fan and eager-if-haphazard golfer, Tom splits time between Tampa and Cashiers, N.C., with his wife of 40 years, college-age son, and Spencer, a yappy Shetland sheepdog.
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