Those who are overwhelmed by debt often turn to credit counseling agencies to find help. They offer a variety of services, such as workshops, one-on-one coaching and debt management plans, all with a common objective. "The No. 1 goal is to leave people in a better financial situation," says Julie Kalkowski, executive director of the Financial Hope Collaborative at Creighton University. The Financial Hope Collaborative is a financial education and counseling program for low- to moderate-income families living in Omaha, Nebraska.
Once a credit counselor has reviewed your situation and you both agree that a debt management plan is the next best step, the counselor will negotiate with your creditors to see if they'll agree to reduce interest rates or monthly payments, waive fees or reduce the amount you owe. When your credit counselor reaches an agreement with all creditors, you'll begin making monthly deposits with the credit counseling organization, and it will use the money to pay your unsecured debts.
Our credit was pretty good, around 700-730 but we were in a never ending circle or debt, with high interest rates we never saw an end in sight. We’ve been making payment now for about 3 months (it takes awhile for your creditors to accept a negotiated rate/payment from CareOne) and now we feel so much more comfortable. We now have thousands of dollars in savings, lots of money in our checking, and most importantly we are finally putting a dent in our debt because it dropped our interest rates so much- some to 2%.
Debt management is one of several debt-relief options for those who are struggling to keep up with a growing pile of bills each month. When you sign up for a debt management plan, you pay a single company every month instead of all of your creditors individually. The debt management company then pays off your creditors for you, usually after negotiating lower interest rates and payments.

There isn’t an easy and quick way to get out of debt. You have to discipline yourself daily and to be consistently financially responsible for months or even years. If you need help with paying off your different debts, you can go to a debt consolidation company, and try to apply for a debt consolidation loan. You have to know, however, that you’ll have to spend a bit of money on fees.
Finding debt relief means that you identify a solution that minimizes the burden of debt repayment. The goal is to reduce or eliminate interest charges and fees so you can pay off your debt faster. In many cases, you can pay less each month and still get out of debt faster than with traditional payments. Essentially, you find a better way to pay back what you owe that works for your finances.
There are some downsides though that you have to weigh, our credit scores did drop down to 630-680’s and some creditors list our payments as “late” for some reason. But CareOne said that the late status should change after about 3 months of consistent payments. Some creditors also list that your payments are being made by debt management program which I can assume does not look very good on your credit report.
You must be able to demonstrate financial hardship, so that the company can negotiate with your creditors and show you are eligible for debt relief. Some examples of financial hardships, according to the company’s website, are a recent job loss, a separation or divorce which has led to a reduction in income, death of a spouse, unexpected medical bills, student loans or IRS taxes.
Much of what debt management companies do involves simply contacting your creditors and negotiating alternative repayment plans, hopefully with reduced interest rates and fees. If you are struggling to make payments, you can usually do this yourself. Most creditors will be eager to help you meet your debt obligations because they want to help you avoid bankruptcy, which sucks for them. Talking to your creditors directly isn’t pleasant, and it may not be easy, but it can be done.
Home equity. Another way to refinance your debt is to tap into your home equity to repay what you owe. If you have equity in your home -- that is, you owe less than your mortgage balance -- you can get money out of your home using a home equity loan or a home equity line of credit. You could also refinance your entire mortgage and do a cash-out refi wherein you get a new loan to repay your old mortgage and give you extra cash in the process.
Veteran journalist/blogger Tom Jackson has worked for newspapers in Washington D.C., Sacramento, Calif., and Tampa, Fla., racking up state and national awards for writing, editing and design along the way. Tom also has been published in assorted sports magazines, and his work has been included in several annual “Best Sports Stories” collections. Most recently, his blogging for various websites on the 2016 election won a pair of top honors from the Florida Press Club. A University of Florida alumnus, St. Louis Cardinals fan and eager-if-haphazard golfer, Tom splits time between Tampa and Cashiers, N.C., with his wife of 40 years, college-age son, and Spencer, a yappy Shetland sheepdog.
Many approved credit counseling agencies provide counseling services in languages other than English. For a list of agencies and the languages that they offer, select the language from the drop down list below and click "Go". If you are looking for a language that is not found on the drop down list, please contact the Credit Counseling Unit at the Executive Office for U.S. Trustees at ust.cc.help@usdoj.gov.
Debt avalanche. The debt avalanche is a twist on the debt snowball. Instead of paying extra on your lowest debt to get that paid off ASAP, you pay extra on the loan with the highest interest rate. When that loan is paid off, pay more on the debt with the next highest rate, and so on until all debt is paid. The big benefit: You save a lot of money by getting rid of high-interest debt first. The downside is, it may take you much longer to pay off your highest-interest debt than your loan with the lowest balance. And it's harder to stay motivated if you don't see debt disappear. 
I am in my mid 50’s and am considering early retirement. It is very rewarding to be debt free. There were a couple rules I lived by. I would not charge something that would be gone before I got the bill. Such as meals, drinks, vacations, If I could not pay cash I waited until I could. I still refuse to to pay interest on anything that depreciates. Which is almost everything except a house. Why pay more (interest) for something that is going to be worth less? I am very fortunate that I have been able to pay off my home, have zero debt, and have enough in investments and savings that I will be able to retire about 10 years early. Keep up the work, it does pay off in the long run.

Yes, they are different. Debt management plans are designed to pay off the entire amount you owe in 3 to 5 years. If we can lower your interest rates, the total amount you pay to your credit card company is typically less than if you paid on your own. Debt settlement typically involves requesting credit card companies to forgive a portion of your debt in exchange for a lump sum payment.


Global criticism of credit counseling comes primarily from predatory practices that take advantage of debtors that are already struggling.[4] These practices include failing to meet required standards, charging unlawful or unreasonable fees, failing to provide affordable solutions for consumers, and neglecting to make customers aware of free debt services available elsewhere.[5]
A recent credit counseling study has produced significant research findings for the debt relief industry, showing that it is effective in helping people pay off more debt and faster. Researchers at Ohio State University compared two groups of financially distressed people with similar characteristics. The first group received credit counseling and the second did not. Those who received the service reduced their credit card debt by nearly $6,000 within 18 months of counseling. Those who had not received counseling, reduced their debt by only $3,600. Additionally, counseled participants’ available credit ratio was 19% higher than non-counseled available credit. Download the NFCC OSU Credit Counseling Statistics Final Report – 2016.
Choose your lender. With debt consolidation, you can choose the lender you work with. And you have plenty of options to choose from. You can compare lenders here at our debt consolidation loan marketplace. You may get to explore loan offers after inputting some basic information. You can also use our widget below and compare offers from up to five different lenders on LendingTree.

Free advice from credit counseling agencies is available. Several different organizations, all of which are non-profits, operate across the country. A number of agencies operate regionally as well. They provide a number of low cost or free debt reduction programs, offer ways to improve credit scores, can advise on filing for bankruptcy, offer budgeting services, and in general provide information on ways to gain control of your bills. Find a listing of non-profit credit counseling agencies.
I think I made a HUGE mistake with this company. I signed both my mother, who had a stroke and I take care of, and myself with NDR. Our creditors were getting paid monthly and on time. Now we are stacking up late fees and overlimit fees on a monthly basis. I feel none of our creditors are going to get anything for at least six months or more. Our phones ring non-stop from 8 a.m. to 9 p.m. Also NDR is charging fees each month against our deposits. Credit wasn't the greatest due to the large amount of credit cards, but at least they got money every month. Credit score is totally in the toilet now.
A second option is consumer credit counseling. There is any number of consumer credit counseling agencies available on the Internet or you may be able to find one locally. The best of these are nonprofits. When you contact one of these agencies either via a website or in person you will have a counselor that will spend from 45 minutes to an hour with you discussing your finances. The best of these agencies charge nothing for that service.
Mortgage debt: Banks, credit unions, and online lenders provide secured loans to buy properties, which act as collateral. Mortgage debt is low-interest debt that comes with the ability to deduct interest on mortgages up to $1 million if you purchase your home before December 2018 or up to $750,000 if you purchased your home after the Tax Cuts and Jobs Act passed.  
The exception? If you take out a loan from your retirement account to consolidate credit card debt, you’re more likely to see your credit improve. Retirement account loans aren’t reported to credit reporting agencies, so your credit reports will show less debt with no new loan. However, retirement loans carry their own risks, so proceed with caution.
Many times, a credit counselor can offer insights into your financial situation that you may not see on your own. They may see obvious ways you can cut your spending that you may have overlooked, for example. Their extensive knowledge of debt relief options also makes them ideal mentors for consumers who need professional help when it comes to assessing their debts and figuring out a plan that will work.
As for your options, it doesn’t sound like your mortgage lender is interested in working with you. (I have no idea what “new laws” they are talking about but the last time I heard, Congress passes laws and the President can either sign or veto them!) I’d recommend you read my series: Underwater On Your Home? Your Six Options and then get some professional advice. In particular, you may want to look into whether bankruptcy or a short sale can help you.
Debt management and debt settlement are two very different repayment options. A debt management plan provides regular monthly payments to your creditors. In contrast, a debt settlement program often encourages you to stop sending payments to creditors, which can result in serious consequences. The risks associated with debt settlement programs are important to understand. Below is a summary of things you should consider before choosing debt settlement as an option.

First, if you want to avoid late marks on your credit report, you will need to make at least one month, possibly two months, of “double payments”: one payment to the debt management service and your regular payments directly to your creditors. Since most people cannot afford this, you must be prepared for the possibility of getting a late mark on your credit report.
If you choose laddering, put as much money as you can each month toward the card with the highest interest rate, while still paying the minimums on the other cards. Once that debt is paid off, move on to the card with the second highest rate and so on. But this is very important: Do not close the account once the balance is paid off. That will damage your credit. Just let the account sit at a balance of $0.
A personal debt consolidation loan provides funds you can use to pay off your credit card balances in-full, leaving only the loan to pay back. Loans tend to have much lower interest rates of 10% or less if you have the right credit score, so you can minimize interest charges and get your debt on a more manageable fixed payment schedule. With the right terms, you can get out of debt without a hassle in less than five years.
This involves opening several bank accounts — your regular current account, one for your own wage, another for tax and finally one for a rainy day. You then apply the percentages to your income and as soon as you get paid, you transfer these percentages into the accounts. For example, you have 70 percent as your wages, 10 percent tax and 5 percent for rainy days. This leaves 15 percent in your current account for expenses. After this, you’ll hopefully be in a position to reach your earning target with the sales you already have. However, you can also work backward, using these percentages, to price your services and products.
I really liked your article! It was well timed for me today! I have faced a little bit more my financial situation, I have paid some bills today and got a vision of the other ones coming in the next weeks and started an excel spreadsheet of my financial situation. So thanks for the swift kick in the situation! I allready have brought my lifestyle to a more aligned position I am currently in! Now for the rest! Now to face the fears of managing the money!
InCharge Debt Solutions boasts one of the most polished websites of the companies I evaluated. The company’s debt management FAQs and financial education resources are very thorough. They are clear about fees ($50 to enroll and $49 monthly). They are also among the few companies that give you an idea of how much your interest rates might drop under a debt management plan (6% to 9%). InCharge is accredited by the BBB with A+ rating; other certifications include the NFCC and COA.
There are four other popular options that you could discuss with your creditors. The first is to have your interest rates reduced. If you have high interest debts of, say, 15% or higher and could get them reduced to maybe 12%, you would end up with much lower monthly payments, which could make it possible for you to meet your obligations. A second option worth discussing would be a timeout period of two or three months during which you would no longer be required to make any payments. This would give you time to get your finances reorganized and to save money that might allow you to catch up on your payments. A third possibility would be to have some or all of your credit card debts converted into repayment programs. You would likely be required to give up your credit cards but in turn you would have fixed payments for a fixed amount of time after which you would be completely debt-free.
Mortgage debt: Banks, credit unions, and online lenders provide secured loans to buy properties, which act as collateral. Mortgage debt is low-interest debt that comes with the ability to deduct interest on mortgages up to $1 million if you purchase your home before December 2018 or up to $750,000 if you purchased your home after the Tax Cuts and Jobs Act passed.  
“Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.”
Consolidating student loan debt can also make it possible to get more borrower protections. For example, while Parent PLUS loans aren't eligible for income-based repayment, when these loans are consolidated under the Direct Loan program, they can become eligible. Income-driven repayment programs can result in a lower monthly payment and open up the door to loan forgiveness after a sufficient number of payments are made. 

Accept a plan only if you can fulfill your requirements. If you can't make the monthly payment the program requires, don't enroll. Ask if they can get it any lower, contact your creditors yourself, and/or check with another debt management agency. Again, be aware that many debt management plans require you to avoid taking on any additional debt or at least any additional revolving credit debt (i.e. credit cards, store charge accounts). Understand the terms and conditions, and make sure you can follow through on them.
Debt consolidation: This is a safer option to lower your debt costs. While debt settlement forces your lenders to settle your debts for a lower cost, debt consolidation does just what it says: it consolidates your debts into one loan with a lower interest rate. That helps you stop paying high interest. While debt consolidation might not save you as much money, it can keep your credit score intact and is less risky than debt settlement or bankruptcy.

Unsecured debt such as credit cards and medical bills are, by far, the most common debts associated with debt management programs. Utilities, rent and cell phone services are other types of unsecured debt that could be part of a DMP. Some installment contracts, such as country club or gym memberships also could be eligible. There is no hard-and-fast rule for how far in debt you must be to get in a program, but most creditors and legitimate credit counseling agencies say your financial situation needs to be severe. In other words, you must owe more money than your income and savings can reasonably handle. Secured debts, such as a mortgage or auto loan, are not eligible for the program.
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