I have documentation that states when my refund of $2439.40 will come to my bank which is 9/13/2018. As of today I have not received my refund and the company is holding it so that I am charged more fees. Please help, I have already paid late fees and penalties because of this. I am speaking with an attorney now so that I can recover damages caused by the not returning my funds in the mannar promised.
The debt management program itself is not reported to credit bureaus and does not factor into credit scores. The largest % of anyone’s credit score is payment history and with a debt management program, our goal is to make on time payments to liquidate your debt in a reasonable amount of time. Initially, your score may dip when lines of credit are closed, however, people on a debt management program typically see their scores increase over time as they make on-time payments each month.
If you negotiate a payment plan or a settlement offer, get it in writing. And don't give creditors access to your bank account, as this could make it easier for them to get a court order to freeze your bank account or to put a lien on it -- and unscrupulous collectors could take out more money than you give permission for. Instead, send payments in the mail. 
It’s true that many people get into debt because they lose their jobs. But some people get into debt despite having well paying jobs. It’s good to share information so that people have a plan to save while they have a job so they can weather a job loss. And for those who accumulate debt beyond their means while employed, it’s good to give them a plan of action to “right the ship.” Hope you find something that helps you weather your storms.
A recent credit counseling study has produced significant research findings for the debt relief industry, showing that it is effective in helping people pay off more debt and faster. Researchers at Ohio State University compared two groups of financially distressed people with similar characteristics. The first group received credit counseling and the second did not. Those who received the service reduced their credit card debt by nearly $6,000 within 18 months of counseling. Those who had not received counseling, reduced their debt by only $3,600. Additionally, counseled participants’ available credit ratio was 19% higher than non-counseled available credit. Download the NFCC OSU Credit Counseling Statistics Final Report – 2016.
If you want some early small victories, some people recommend the “snowball” method, where you pay minimums on the largest bills while you work at paying them off, smallest to largest. Once the smallest one is paid off, you put the money you had been paying toward the next-smallest and so on. Another way is to pay the highest-interest-rate balance first. Use the one that makes the most sense to you. Read more here: 5 Ways To Get Out of Debt: Which Will Work for You?
Editorial Note: Compensation does not influence our rankings and recommendations. However, we may earn a commission on sales from the companies featured in this post. To view a list of partners, click here. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by our advertisers. Reasonable efforts are made to present accurate info, however all information is presented without warranty. Consult our advertiser's page for terms & conditions.
For example, when you initiate a debt management plan, you may be asked to close credit card accounts. Doing so changes your credit utilization ratio — the comparison between the total amount of credit you have available versus the amount you're actually using. Closing accounts lowers the amount of credit you have available (your credit limit), which increases your credit utilization rate and negatively impacts your credit score.
Premier Debt Help is a company that has helped thousands of customers find effective, affordable, and highly beneficial debt settlement. When you sign up for debt relief with Premier, you get knowledge, experience, and personalized debt relief help for you. We take pride in offering a program that offers rapid debt relief, allows families to pay off debt for a fraction of what they owe, and also helps educate families on their personal finances. If you feel lost, don’t wait until it’s too late. Give us a call, and let our program help you get back on your feet.

Tip: If you are having trouble making payments on your debts, a credit counselor may be able to help you with advice or by organizing a “debt management plan” for all your debts. Typically, under a debt management plan you make a single payment to the credit counseling organization each month or pay period and the credit counseling organization makes monthly payments to each of your creditors. Under debt management plans, credit counselors usually do not negotiate any reduction in the amounts you owe–instead, they can lower your overall monthly payment. They do so by negotiating extensions of the periods over which you can repay a loan and by asking creditors to lower the interest rates  and waive certain fees.


Look for a nonprofit credit counseling organization that belongs to either the National Foundation for Credit Counseling (NFCC) or the Financial Counseling Association of America (FCAA). They ensure member agencies pass rigorous standards set forth by the Council on Accreditation or another approved third party, and that their counselors pass a comprehensive certification program. Even if they are members of such organizations, though, be picky.
Rachel Kampersal said debt management plans require you to change your habits dramatically since you will have to stop using credit. “Per requirements from creditors, any card that is entered into a debt management plan will be closed, meaning you can no longer make charges to these cards. While difficult, it’s important to stop incurring new debt.”
The most important message is to DO SOMETHING. I would encourage folks to do the reverse of taking on the larger balances first and paying more on them. Pick a smaller balance, high interest card and pay it off. This gives motivation to get the next one up the ladder in your payoff plans. For the sake of your credit score, remember length of history and pay history go together to determine your score so closing that account may actually lower your score over time. If you cannot trust yourself not to use it, close it anyway.
Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes. *Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Depending on your state, we may be available to recommend a local tax professional and/or bankruptcy attorney. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.

I doubt that would be the case. The main impact will be from closing those accounts. FICO doesn’t take into account that you are in credit counseling when calculating your credit score. In other words, you don’t get penalized specifically for credit counseling like you would for, say, a late payment or bankruptcy. Plus you’ll hopefully be learning how to live debt free so you don’t have to rely on credit cards again.
Debt management is one of several debt-relief options for those who are struggling to keep up with a growing pile of bills each month. When you sign up for a debt management plan, you pay a single company every month instead of all of your creditors individually. The debt management company then pays off your creditors for you, usually after negotiating lower interest rates and payments.
Guy who signed me up was professional BUT dealing with the company afterwards was a complete run-around. Transferred 5 times and not given an honest answer. Had to call back and confirm my exit from the program. Then asked personal questions in a resell attempt. Mailing address given to submit cancellation request to is NOT a valid mailing address. Percentage higher than advertised – 23%. Customer service transfers you immediately somewhere else – couldn’t even finish my sentence. Very shady.

Debt consolidation: This is a safer option to lower your debt costs. While debt settlement forces your lenders to settle your debts for a lower cost, debt consolidation does just what it says: it consolidates your debts into one loan with a lower interest rate. That helps you stop paying high interest. While debt consolidation might not save you as much money, it can keep your credit score intact and is less risky than debt settlement or bankruptcy.
Chapter 7: Bankruptcy has a dramatic affect on your score, and depending on where you started from, you’ll probably end up somewhere between 520 and 550. But, if you’re careful you can raise that score dramatically so that in about two to three years, you’re in the very good to excellent range. Chapter 7 will stay on your credit record for ten years. Check out How to Get New Credit to Survive and Thrive After Bankruptcy.
Next, your credit counselor will compile your data and ask you to commit to a debt management plan if they believe it’s the best option. If you choose to move forward, you will begin making a single monthly payment to the credit counseling agency who will disburse the funds on your behalf. Your credit counselor may also suggest alternatives to debt management plans if they believe a better option is available.
The exception? If you take out a loan from your retirement account to consolidate credit card debt, you’re more likely to see your credit improve. Retirement account loans aren’t reported to credit reporting agencies, so your credit reports will show less debt with no new loan. However, retirement loans carry their own risks, so proceed with caution.

It may not be the right option if you would have to give up property you want to keep. The rules vary by state. Typically, certain kinds of property are exempt from bankruptcy, such as motor vehicles up to a given value and part of the equity in your home, but you usually have to give up a second car or truck, family heirlooms, vacation homes and any valuable collections.
Paying off credit card debt won’t hurt your credit scores, and often helps. As for closing accounts, it’s impossible for us to predict exactly what will happen if you close those accounts, Since they are department store cards they probably aren’t charging you an annual fee, are they? Why not just stop using them once they are paid off? You can even cut up the plastic if you don’t want to be tempted to use them again.
We take great pains to ensure that the articles, video and graphics you see on Credit.com are thoroughly reported and fact-checked. Each story is read by two separate editors, and we adhere to the highest editorial standards. We’re not perfect, however, and if you see something that you think is wrong, please email us at editorial team [at] credit [dot] com,
Our experience with Clearpoint Credit Counseling is remarkable as they have helped us understand how to remove that overwhelming and disastrous financial burden from our lives. Our Clearpoint counselor is always welcoming, empathetic, professional and experienced and he has allowed us to live our lives as we had dreamed—free from the nightmare of the intimidating phone calls, the threatening letters and the guilt we felt.
Reading the complaints, now I see it wasn’t me, because sometimes. I expect more from a company, but what really upset me ,was this person who answered the phone and he pretty much said you handle that .We only have limited power of attorney. I was trying to explain the problem, but all he kept saying was “ DID I ANSWER ALL YOUR Concerns! I said yes because I knew he didn’t hear a word I said , and could give a crap less.
They tell you to do something illegal. A certified credit counselor will never tell you to try and create a new identity to get away from your old debt. Companies that advise people to get new Social Security or Employer Identification Numbers (EINs) are scams! Credit counselors won’t even advise that you run or hide from creditors or collectors; they help you find ways to face your challenges directly.

For most people who are struggling with debt, non-profit credit counseling is the better option. You pay  fewer out-of-pocket costs, which can be helpful. That last thing you need as you get out of debt is a big bill. If you’re looking for non-profit counseling services, fill out the form at the top of this page. Debt.com only refers you to the best accredited non-profit consumer credit counseling services.


Let’s be real: Kids grow out of clothes at the speed of light. It’s not worth it to go into debt for your two-year-old’s wardrobe. Check out consignment stores that sell pre-loved outfits in good condition. If you’d rather shop online, no problem. Sites like thredUP and Swap.com are great resources to get adult and children’s clothing at a fraction of the cost.
Credit card modifications are becoming more common. For example, Bank of America expects to modify the credit card terms of over 1 million cardholders, Chase is rewriting the terms of thousands of card agreements, and almost every other lender as well as bank offers some form of modifications. It is more possible than ever today to get out of debt with help from credit card issuers. Continue learning about credit card modifications.
About a week later I checked my accounts to see if there was anything else settled and I noticed what’s the balance of my account had drop tremendously. So I I clicked on the transactions and see they’ve made a small payment to my creditor plus $10 for 2 day air which it actually cost $6.70 and then I see a deduction for their fee which was more than 6 times the payment they had just made to my creditor leaving my account at less than $10 balance. I contacted clear one expressing the fact I settled the account not them and why was I being charged such a fee and why would they drain the account leaving no money to make the next payment to my creditor or to settle any of the other accounts what I was told was they had a right to pay themselves. After I did explain to them that I settled the account not them they dropped it to half of the fee for the account that I had settled but mind you this is the only 1 account after four months that have been settled. At this point all of my accounts are now going into collection,the amounts owed to my creditors have gone up considerably my credit has dropped tremendously so I start sending them the collection agencies information. In the six months they finally settled the second account. Lo and behold their fee amount because the amount due has gone up there fee has gone up the amount due is gone up because he never made contact what’s the Creditor to make a settlement. They make one $25 payment to that creditor and then pay themselves thier fee draining all the money out of my account again leaving me nothing in the account to make the next payments to both those creditors intern lost both of the settlements.
Credit counselors at nonprofit credit counseling agencies operate under strict state and organizational guidelines designed to insure they act in their client’s best interests. Non-profits are frequently audited by states to insure they comply with all of that state’s regulations, and they must demonstrate that they are acting in the best interests of all of their clients. For example, InCharge offers clients monthly newsletters with money-saving tips and stories of people who have gotten out of debt to help motivate clients to do the same.

Talk with your credit card company, even if you have been turned down before. Rather than pay a company to talk to your creditor on your behalf, remember that you can do it yourself for free. You can find the telephone number on your card or your statement. Be persistent and polite. Keep good records of your debts, so that when you reach the credit card company, you can explain your situation. Your goal is to work out a modified payment plan that reduces your payments to a level you can manage.
In addition I had inform them that I was closing the checking account that they had been taking the payments from so they were not to charge that account going forward. That I wouod get back to them with the new information for my new checking account. I purposely had not given them the information because I was researching what my recourse was so when it came time for the payment I hadn’t given the information and on their website it’s it’s showing that I owe them money for fees and they wanted their money so what did they do they charged my old account which had nothing in it so I was hit with a NSF fees and every 3 days I get charged a fee for the negative balance but they got their payment and I’ve got payment it went to fees for the accounts that they lost the settlement because couldn’t make payments to my creditors Beach they had drained my account for all the fees
What Does It Cost? First of all, there are no upfront fees and second, we only get paid when your debt is reduced. We only get paid for delivering results. Having said that, the fee varies by debt amount and the state you live, it ranges from 18-25% of the total debt enrolled. You can compare this to the 15-29% average interest charges you pay every year to your credit card companies and see our option can be an affordable option.
Credit counseling. Most businesses in the debt-relief industry offer free credit counseling services. Certified credit counselors help consumers build an affordable budget and learn how to live with it. Counselors teach them the debt-relief options available and offer advice on which one best suits their situation. This is an overlooked aspect of many debt-relief services. It increases the financial literacy of consumers by leaps and bounds.
Home equity loans involve borrowing a fixed amount of money based on the equity in your home. As a simplified example, if your home is worth $100,000 and you owe $50,000 on it, you might be able to borrow between $30,000 and $40,000 in equity. Most home equity loan lenders won't allow you to borrow so much that you owe more than 80% to 90% of the value of the home.
A recent credit counseling study has produced significant research findings for the debt relief industry, showing that it is effective in helping people pay off more debt and faster. Researchers at Ohio State University compared two groups of financially distressed people with similar characteristics. The first group received credit counseling and the second did not. Those who received the service reduced their credit card debt by nearly $6,000 within 18 months of counseling. Those who had not received counseling, reduced their debt by only $3,600. Additionally, counseled participants’ available credit ratio was 19% higher than non-counseled available credit. Download the NFCC OSU Credit Counseling Statistics Final Report – 2016.

Alabama, Alaska, Arizona, California, Colorado, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming.


A credit counselor also may be able to negotiate lower interest rates with your creditors and get late payment fees and other fees waived, which will help to lower your monthly payment amount. Because of the lower interest rate, more of your monthly payment will be applied to your outstanding balance, and this will help to speed along your repayment. For example, one agency reported that clients reduced their monthly interest payments by an average of $209.81, and their total monthly payments went down an average of $172.48 each month. (Cambridge Credit Counseling Transparency Report #8).
Whether you’re carrying credit card debt, personal loans, or student loans, one of the best ways to pay them down sooner is to make more than the minimum monthly payment. Doing so will not only help you save on interest throughout the life of your loan, but it will also speed up the payoff process. To avoid any headaches, make sure your loan doesn’t charge any prepayment penalties before you get started.
One factor I have not seen mentioned here is what I learned when entering the field of sales. A job is just that; a means to an end. A job produces a predictable income stream, which is why we were taught that j.o.b. = Just Over Broke, or, where most people are comfortable remaining for the majority of their working lives, whether out of habit, fear, or ignorance of what opportunitieseee are available to them.
My daughter has major college loan debt. We have helped pay a couple of loans,but cannot pay them all. She is working three jobs,trying to get her Spcial Ed teaching degree,and is living back home with us. She will be 27 in November and feels like she will never get out of this vicious cycle.She has negotiated some of her loan’s interest rates down,but is now considering bankruptcy.is it true that you can’t file bankruptcy on student loans? This is a nightmare for so many young adults. I think that it is a major part of the economic woes in this country.
It might be painful to learn the truth but you have to bite the bullet. Then you’ll see that it’s not hard to end this bad habit. In fact, you can get the credit card companies to help you. Just look at the back of your credit cards for their number, call them, and ask them for the amount of debt you owe, the APR, and the monthly minimum payment on the card.
A debt management program is different from debt consolidation in that it consolidates your payments but not your loan (you are not taking out a new loan as you would in debt consolidation). These programs enable debtors to work one-on-one with a financial professional to get your financial obligations under control and are created for consumers by nonprofit credit counseling agencies.
Report any problems you have with a debt collection company to your State Attorney General's Office, the Federal Trade Commission (FTC), and the Consumer Financial Protection Bureau (CFPB). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your state Attorney General’s office can help you find out your rights under your state’s law.
Hello i am 29 i have 3 credit cards all with a balance totaling about $28k. I have had the cards long term and never missed a payment or late on a payment the interest is the lowest they offer at 12.9%. I always make at least the minimum payment, mostly double or even more but it seems they are taking forever to pay off. Talked to a debt settlement company’ which seemed very high pressure into getting me to sign up with them assuring me this was the best route sounded to good to be true so i decided now to go with them. Also spoke with a credit counselling society, they offered to put me in a debt management program which would bring all the cards down to 0% interest and have them all payed off with one monthly payment in 5 years. My concern with this is I would not be able to purchase a home or finance anything for a long time. I have good credit just high debt ratio also have a mortgage for 4 years in good standing and many car loans paid off through the years. What do you think my best option is to pay down this unsecured debt faster and be debt free? Applied for a debt consolidation loan through my bank was not approved because my income was to low last year (self-employed) and cannot borrow from my home equity because they changed the mortgage rules here in BC this year.
Debt settlement. Debt settlement programs typically are offered by for-profit companies, and involve them negotiating with your creditors to allow you to pay a "settlement" to resolve your debt — a lump sum that is less than the full amount that you owe. To make that lump sum payment, the program asks that you set aside a specific amount of money every month in savings. Debt settlement companies usually ask that you transfer this amount every month into an escrow-like account to accumulate enough savings to pay off any settlement that is eventually reached. Further, these programs often encourage or instruct their clients to stop making any monthly payments to their creditors.
Throughout all the years I carried this debt around with me, I never wanted to be in debt. But it wasn’t until I met the three criteria above that I was able to do something about it. First, I had to stop living in denial, telling myself my debt “wasn’t that bad.” I needed a reality check and to stare down exactly how much debt I had and what it would take to get out.
For example, a person with three or four credit cards, might owe a combined $20,000 on the cards and be paying something like 24 percent interest. The credit counseling agency representing him could go to a bank and negotiate a loan at half that rate and save quite a bit of money in interest. The loan money would be used to pay off the credit cards, creating a zero balance on each card. Instead of making three or four payments every month, the person would have only one payment.
×