Fully certified. The National Foundation for Credit Counseling (NFCC) is the largest, longest serving and most well-respected credit counseling network in the country. All Clearpoint counselors must be NFCC-certified, which means they have studied counseling principles, understand consumer rights and responsibilities, and have passed examinations showing their proficiency in these and other areas.
The company has an A+ rating with BBB, where there are currently more than 130 customer reviews. Of the lowest ratings, complaints are centered on National Debt Relief’s customers sales and marketing tactics. Some complaints were also about representatives not being upfront or clear about the potential negative consequences of entering a debt relief program, like your credit score plummeting. Between 2015 and 2018, 77 complaints were filed against National Debt Relief on BBB. Out of this number, 36 are marked as resolved and closed and 41 marked as answered.
I’m in this program, can you tell me the dates they gave you that everything would be paid, was your accts pain in full an over with. I’m also needing to know did you get new contracts to sign about your first payment an balances, I’ve got one twice an I feel like if I sign it they’re saying I’m starting all over again, I see my balances going down I’m just confused with this. can you give me any advise, I contacted a lawyer an was told these companies are not legit, I’m just lost at this point not sure what to do lawyers advise was to file bankrupt, don’t want that…..Thanks
However, outside of these types of package services, there is little difference with the actual debt management service provided. If money is already tight and you can’t afford the bills you have now, there’s little reason to add another. You’re usually better off going through a nonprofit agency in order to keep fees low and ensure your plan is affordable.
A DMP is a payment plan that helps you repay your debts. Under the plan, you deposit funds with us each month, which we disburse to your creditors. We also handle calls from your creditors to ensure everything is going smoothly. The vast majority of our payment processing is electronic, so funds are transferred directly to the creditors without delay. Creditors may also offer to reduce or waive fees, finances charges, or interest rates to help lower your DMP payments and ensure your success on the plan. Learn More
“Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.”
First, it can be difficult to complete a debt management program. You’ll lose a large measure of financial freedom — most programs will require you to close all of your credit accounts and refrain from opening new ones. You may be allowed to keep one creditor outside of your debt management plan for emergencies, but if you abuse the privilege, you’ll just dig a deeper hole of debt.
I have read many blog posts, but this one seemed to spark something in me and re-motivate me to pay off my debt. I know that I am not alone in this, but I can do this on my own. I’m ready to refresh my system of repayment, earn more cash, and limit my spending activities. With Christmas around the corner, it’s hard not to push getting seriously about paying off debt until the new year, but I know if I can manage it now, I can do it all year. And that’s one less month I’ll be in debt.
And you’re not alone. The average family who carries a debt has more than $16,000 in credit card debt. We have free advice and offer professional solutions, so you can find the best way to pay off or settle your credit card debt. Available programs include debt management, debt settlement, debt consolidation loans and even do-it-yourself solutions where you can learn the best way to pay off your debt.
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Consumers can apply for a debt management plan regardless of their credit score. Once they set up an initial consultation with a credit counseling agency, they will go over the details of their debts and their income with their agency who will come up with an action plan on their behalf. If the consumer decides to move forward with a debt management plan, it can take a few hours or a few weeks to get started. “Once the recommendation for a debt management plan is made, it’s up to you to decide how quickly to enroll,” said McClary.
Next, your credit counselor will compile your data and ask you to commit to a debt management plan if they believe it’s the best option. If you choose to move forward, you will begin making a single monthly payment to the credit counseling agency who will disburse the funds on your behalf. Your credit counselor may also suggest alternatives to debt management plans if they believe a better option is available.
Credit card hardship programs are also more widely available. Citibank, Bank of America, Discover Card, JP Morgan Chase, Capital One, GE Money Bank, and others offer consumers assistance with paying bills and their debts. There are many different versions of these credit card hardship programs, and each bank has their own take on it. They do not advertise these plans to customers, and there are certain steps that individuals need to take in order to apply for help. Find how to get help with paying credit card debt from a hardship program.

Reputable credit counseling organizations can advise you on managing your money and debts, help you develop a budget, and offer free educational materials and workshops. Their counselors are certified and trained in consumer credit, money and debt management, and budgeting. They discuss your entire financial situation with you, and help you develop a personalized plan to deal with your money problems. An initial counseling session typically lasts an hour, with an offer of follow-up sessions.

Other times, we just become sick of living paycheck to paycheck, and decide we want a better life — and that’s OK, too. You shouldn’t have to confront disaster to decide you don’t want to struggle anymore, and that you want a simpler existence. For many people, becoming debt-free the hard way is the best and only way to take control of their lives and their futures.
Disclaimer: NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. Pre-qualified offers are not binding. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly.
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