It’s crucial that you monitor the statements received from your creditors each month (The creditors will not disclose this information directly to us). You should compare that information to what’s in our monthly progress report and ensure that everything matches. If anything is different between the creditor statement and what we show in our paperwork, give us a call.
Once you’ve decided that debt settlement is the right option for you, National Debt Relief asks that you stop paying your creditors (if you can still make payments, you’re not in a financial crisis and the program isn’t right for you) and open a new FDIC-insured account that you will begin depositing money into regularly. The funds collected in this account will only get disbursed once terms of a settlement offer are reached between the creditor and borrower.
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Borrowers also have protections from predatory lenders. Much of these is legal in nature. Many states and the federal government have created laws and rules that payday lenders need to follow. The regulations can cap interest rates, limit the number of times funds can be issued, and offer additional assistance. Read more on the payday laws in your state.
Start online credit counseling to see if you qualify for our debt consolidation alternative. During your free counseling session, we’ll help you identify the root cause of your financial problems. We’ll also help you develop a budget that minimizes your monthly expenses. Finally, based on your income, assets and budgets, we’ll recommend a debt relief solution tailored to your personal situation. This solution may be the debt management plan which consolidates your monthly payments. Other solutions include bankruptcy and referrals to other nonprofit organizations who can help you save money and eliminate debt. If you’d prefer to speak with a live counselor, call the number on the right.
If your finances have taken a turn for the worse and you find yourself drowning in debt, a debt management program may help you keep your head above water. These programs, also known as debt management plans or DMPs, are a form of debt relief in which a counseling agency works with your creditors to reduce your monthly payment to a level more suitable to your current situation.[1] A DMP may be able to help you negotiate lower interest rates, get late fees waived, work out a payment schedule that's acceptable to you and your creditors, and consolidate your monthly payments into one. However, keep in mind that all DMPs charge fees, and some can be excessively expensive or even fraudulent.
There's also a substantial risk associated with taking out a loan on your home, because the house secures the loan. When you owe unsecured debt, such as credit card debt, personal loan debt, or medical debt, there's nothing guaranteeing the loan except your promise to repay it. While lenders could sue you for unpaid debt and perhaps get an order to garnish wages or put a lien on your house, it's very unlikely your home could ever be put at risk of a forced sale because of unpaid unsecured debt. But when you've borrowed against your home, the house is collateral, and if you don't pay, the lender will probably foreclose and take the house. Converting unsecured debt to debt secured by your home isn't typically advisable for that reason. 
Once you've got a list of counseling agencies you might do business with, check each one out with your state Attorney General and local consumer protection agency. They can tell you if consumers have filed complaints about any one of them. (If there are no complaints about them, don't consider it a guarantee that they're legitimate.) The United States Trustee Program also keeps a list of credit counseling agencies approved to provide pre-bankruptcy counseling. After you've done your background investigation, you will want to  interview the final "candidates."
We typically recommend fixing the rate as much as possible, unless you know that you can pay off your debt during a short time period. If you think it will take you 20 years to pay off your loan, you don’t want to bet on the next 20 years of interest rates. But, if you think you will pay it off in five years, you may want to take the bet. Some providers with variable rates will cap them, which can help temper some of the risk.
You may want to set net worth goals, too. Getting to a positive net worth might be an initial goal, and you might also set a series of savings goals for arriving at what you need for retirement. First, though, you'll need to have your debt under control -- and, ideally, wiped out. Keep these goals handy and regularly reflect on them to assess whether you're making progress, and what behaviors are hindering your success. 
How it works: Settlement companies ask you to stop paying the credit card companies and instead, send regular payments to an escrow account. When the balance in that account has reached a sufficient level, the settlement company negotiates with the card company for a reduced, lump-sum payment. If the creditor agrees, money is sent from the escrow account. If there is not enough money in the account, a payment schedule is agreed upon.
The convenient answer is: When your debt is so small that you can handle it yourself by doing a better job of budgeting; or when your debt is so large that there isn’t enough income to pay for basic living needs AND make a payment toward your debt. The truth is that everyone’s circumstances are so different that an interview with a credit counselor is the only way to know whether you qualify for a DMP.
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