American Consumer Credit Counseling (ACCC) is a non profit credit counseling agency offering services such as debt advice, debt consolidation programs, and consumer bankruptcy counseling. We have provided thousands of families with financial counseling and helped them with consolidating bills and paying off credit cards. For consumers in need of bankruptcy counseling, ACCC is approved by the Department of Justice to provide both pre bankruptcy credit counseling and post-bankruptcy debtor education.

Participating in a credit counseling session will not be reflected on your credit report and it will not impact your credit score. However, changes in your financial behavior, especially after choosing a debt solution, may have a positive or negative impact on your score. For example, joining a debt management program and having your credit cards closed may initially lower your score. But making on-time payments you can afford over time, could raise your score. A study published by the National Foundation for Credit Counseling found that participants saw a 50 point average increase in their credit scores, 18 months after finishing the service. This gain applied to those in the bottom quartile of credit score.
That being said, I do not believe that National Debt Relief is a scam. Debt settlement is not the right debt relief solution for everyone, but it is the right option for some. National Debt Relief is a member of the American Fair Credit Council, whose members strictly adhere to a code of conduct that includes not charging any fees for settling an account until that account has been settled. Anyone considering debt settlement should avoid any firm that charges advance fees.
Reduce interest rates on credit cards and other debts. You can save money by reducing the interest rates you pay on your credit cards, loans and other debts. Depending on exactly your current terms and how much you owe, you can save hundreds or thousands of dollars in total interest expenses. It is generally free to try this. There is a 50-60% success rate of receiving a lower interest rate when you try on your own to gain better control over your financial obligations. Learn more on reducing credit card interest rates.
“Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.”
A credit counselor is a professional who can advise you on how to handle and successfully pay off your debt. A simple call to a credit counseling agency for a consultation won’t impact your credit in the slightest. But if the credit counselor or agency enrolls you in any kind of consolidation, repayment, or management plan, that could affect your credit.
If your expensive habit is smoking or drinking, that’s an easy one — quit. Alcohol and tobacco do nothing for you except stand between you and your long-term goals. If your expensive habit is slightly less incendiary – like a daily latte, restaurant lunches during work hours, or fast food — the best plan of attack is usually cutting way down with the goal of eliminating these behaviors or replacing them with something less expensive.
Home equity loans involve borrowing a fixed amount of money based on the equity in your home. As a simplified example, if your home is worth $100,000 and you owe $50,000 on it, you might be able to borrow between $30,000 and $40,000 in equity. Most home equity loan lenders won't allow you to borrow so much that you owe more than 80% to 90% of the value of the home.
Bankruptcy and debt settlement can reduce or eliminate debts, but they severely impact your credit. However, continuing to struggle may actually be a slower, less effective way to get rid of the debt. Debt management doesn’t reduce debts, but its effect on your credit is less severe. And be aware that some types of debts typically can’t be erased or reduced: federal student loans, child support, and secured loans on cars and homes.
Our experience with Clearpoint Credit Counseling is remarkable as they have helped us understand how to remove that overwhelming and disastrous financial burden from our lives. Our Clearpoint counselor is always welcoming, empathetic, professional and experienced and he has allowed us to live our lives as we had dreamed—free from the nightmare of the intimidating phone calls, the threatening letters and the guilt we felt.

But having this mini-emergency fund before devoting extra to your debt is vital to breaking the debt cycle. If you don't have some savings, you might find yourself trapped in a cycle you can never escape. You'll start paying off debt, and then your car breaks down, and you'll end up right back where you started with the same level of debt or more. This is discouraging, can cause you to get off track on repayment, and can make it impossible to ever make real progress.

Both Freedom Debt Relief and National Debt Relief are well-established companies that have been debt settlement providers for several years. Freedom Debt Relief was founded in 2002, and National Debt Relief was founded in 2009. This is important because there’s potential for scams in the debt settlement business. Some companies claim to be debt settlement companies but are really just fronts for collecting debtors’ money and putting it in the company operative’s pockets. The longer a company has been in business, the more likely it is that it is legitimate.
American Consumer Credit Counseling (ACCC) is a nonprofit debt relief agency offering consolidated credit counseling and consumer debt solutions. If you have debt to consolidate, we can help you consolidate credit without taking a loan or paying high fees like some debt management companies charge. A fair, effective debt reduction service, our debt management program simplifies your payment responsibilities and often results in reduced interest rates from your creditors. As a leading national debt consolidation firm, ACCC has also been approved by the Department of Justice to provide credit counseling for bankruptcy both the pre-bankruptcy credit counseling certificate and the post-bankruptcy debtor education.
I am literally financially devastated. I have paid them thousands of dollars 90% of it went to them. When I asked them why they continually drained my account and caused the loss of my settlements they stated that they wanted to get our fee out of the way. WTF if I can’t make these large payments to my creditors each month what makes them think that I can make them humongous payments that was far more than what I was paying each month to all my creditors.
The typical debt settlement program lasts between 24 and 48 months. One important thing to know is that entering a debt settlement program can have immediate and lasting impacts on your credit score. You’ll stop paying your creditors and your accounts become delinquent. This can lead to calls from collection agencies. National Debt Relief advises you to give its contact information to your creditors and collections agencies when you join.
Our credit was pretty good, around 700-730 but we were in a never ending circle or debt, with high interest rates we never saw an end in sight. We’ve been making payment now for about 3 months (it takes awhile for your creditors to accept a negotiated rate/payment from CareOne) and now we feel so much more comfortable. We now have thousands of dollars in savings, lots of money in our checking, and most importantly we are finally putting a dent in our debt because it dropped our interest rates so much- some to 2%.
A Credit Counseling Session is an overview of your total financial situation, which will uncover ways to provide you with debt relief. It can be done on the telephone, online utilizing our industry-leading tool, or in-person. A certified credit counselor will review all of your income, expenses, and debts. Your counselor will then make recommendations to help you get back on track financially (one of which may be a debt management program). For additional information about our credit counseling program, click here.

The benefit of professional help: A debt management program is the solution you use if you can’t make progress on your own. If you don’t have good credit or you’ve missed some payments, your creditors may be resistant to working with you. Having the help of a credit counseling agency means you get a team of negotiators on your side. That makes it easier to craft a repayment plan that your creditors will actually accept.

Rates can vary depending on where you live: The rate that is advertised on LendKey is the lowest possible rate among all of its lenders, and some of these lenders are only available to residents of specific areas. So even if you have an excellent credit report, there is still a possibility that you will not receive the lowest rate, depending on geographic location.


Bankruptcy can't solve your problems if you have substantial student loan debt. Student loans aren't dischargeable in bankruptcy except in extreme cases where you can show severe hardship, such as becoming unable to ever work because of total permanent disability. You also can't get rid of mortgage or car loan debt if you hope to keep the assets; you'll need to become current and eventually repay these debts in full to avoid foreclosure or repossession of the vehicle. But for unsecured debt -- which is debt not guaranteed by your assets that you simply promised to repay -- bankruptcy could provide relief. 


Watch out for common red flags. While good credit counseling agencies are transparent about their fees and services, unscrupulous ones can be evasive and pushy. Red flags include demands for payment before services start, failure to provide a contract, insisting on access to your bank account and promises of debt repair that sound too good to be true.
It sounds like you have done what you can to protect yourself (credit freeze, law enforcement etc.) I am not sure what your bank will do but I can’t imagine they will pursue you for a crime committed against you. Have you changed the bank account you deposit your Social Security check into? If not, talk with your bank. It would seem to be a reasonable precaution.
Take one more look around the house. Do you really need a $100 a month worth of cable TV? Does paying $50-$75 for a round of golf make sense? Can you mow the yard and clean the house yourself? How about exercising without a gym membership? All those things are nice to have … if you’re not in debt. Dump them until you’ve paid off the last of your credit cards.
If you cash in your IRA early, you will not only pay taxes on it (unless it is a ROTH), you also pay a 10% early withdrawal penalty. That means that money is not going to go very far. Before you use your retirement money to pay off consumer debt, I would suggest you at least talk with a reputable credit counseling agency to see if there’s a way to get out of debt without using this money that you will no doubt need when you do retire.
A credit counselor also may be able to negotiate lower interest rates with your creditors and get late payment fees and other fees waived, which will help to lower your monthly payment amount. Because of the lower interest rate, more of your monthly payment will be applied to your outstanding balance, and this will help to speed along your repayment. For example, one agency reported that clients reduced their monthly interest payments by an average of $209.81, and their total monthly payments went down an average of $172.48 each month. (Cambridge Credit Counseling Transparency Report #8).
This is where it helps to talk to a professional. Consumer credit counselors understand all the options available to pay off credit card debt. They can impartially evaluate your debt, credit and budget to help you identify the best solution for your needs. You get an unbiased, expert opinion on your best course of action so you can move forward with confidence.
Some people take out home equity loans to get the money to pay off various debts. That can be effective if the home equity loan features a lower interest rate. This can be a powerful strategy, as it tends to feature lower interest rates and often-deductible interest, but  it does reduce your home equity and put your home at risk, so don't do it unless you will have the discipline to pay off the home equity loan. If you use the money to pay off credit card debt but then proceed to rack up more credit card debt, it may not have been worth it.
Walking or biking to work have benefits beyond just saving money too. More exercise, less pollution, less aggravation. When I worked in an office, I always walked to and from work. Sometimes as much as 45 minutes each way and in all kinds of weather. Such was my mania to avoid giving the MTA one cent I didn’t have to give their crummy service. And to save money of course.
On the plus side, if you pay off a card balance that’s close to the credit limit, you may improve your “utilization ratio”—the ratio that compares your credit limits with the balances you currently have—provided you leave the card open after paying it off. But simply moving balances from one card to another is unlikely to do a whole lot for your scores.
Happily, consumer protection laws now require credit card issuers to disclose the precise length of time that the "minimum payment plan" takes to work for each customer. When you get your next credit card bill, look for the box that says something like "If you make only the minimum payment on this balance, you will pay a total of 'X' dollars and take 'Y' years to pay off your balance."
It’s important to know that as part of this first call National Debt Relief will run a soft credit check to see who your creditors are, how much you owe and if your debts are eligible to be included in a debt settlement plan. We recommend taking quick stock of your budget and your monthly expenses. The debt specialist you speak to will ask about this so they can calculate how much you can afford to pay into a debt settlement plan.

When you start a debt management program, you’re adjusting the payment schedule for your credit cards. So it’s important to note that your creditors may report that you’ve missed a payment on your credit reports in the first month your plan starts. Basically, this happens because there can be a gap between when a payment was supposed to be made on your previous payment schedule and the payments you’re making now.
A personal debt consolidation loan provides funds you can use to pay off your credit card balances in-full, leaving only the loan to pay back. Loans tend to have much lower interest rates of 10% or less if you have the right credit score, so you can minimize interest charges and get your debt on a more manageable fixed payment schedule. With the right terms, you can get out of debt without a hassle in less than five years.
Reduce interest rates on credit cards and other debts. You can save money by reducing the interest rates you pay on your credit cards, loans and other debts. Depending on exactly your current terms and how much you owe, you can save hundreds or thousands of dollars in total interest expenses. It is generally free to try this. There is a 50-60% success rate of receiving a lower interest rate when you try on your own to gain better control over your financial obligations. Learn more on reducing credit card interest rates.
Yes, National Debt Relief is a legit company. It’s been accredited with the BBB since 2013 and has an A+ rating based on factors like transparency and time in business. While it has over 80 complaints filed against it with the BBB as of December 2018, it earns an average 4 out of 5 stars based on 340 mostly positive customer reviews. Meanwhile, more than 11,000 customers have reviewed it on Trustpilot, earning it an average 9.5 out of 10.
Many approved credit counseling agencies provide counseling services in languages other than English. For a list of agencies and the languages that they offer, select the language from the drop down list below and click "Go". If you are looking for a language that is not found on the drop down list, please contact the Credit Counseling Unit at the Executive Office for U.S. Trustees at ust.cc.help@usdoj.gov.

InCharge Debt Solutions boasts one of the most polished websites of the companies I evaluated. The company’s debt management FAQs and financial education resources are very thorough. They are clear about fees ($50 to enroll and $49 monthly). They are also among the few companies that give you an idea of how much your interest rates might drop under a debt management plan (6% to 9%). InCharge is accredited by the BBB with A+ rating; other certifications include the NFCC and COA.


In a DMP, you deposit money each month with the credit counseling organization. It uses your deposits to pay your unsecured debts, like your credit card bills, student loans, and medical bills, according to a payment schedule the counselor develops with you and your creditors. Your creditors may agree to lower your interest rates or waive certain fees. But it’s a good idea to check with all your creditors to be sure they offer the concessions that a credit counseling organization describes to you. A successful DMP requires you to make regular, timely payments; it could take 48 months or more to complete your DMP. Ask the credit counselor to estimate how long it will take for you to complete the plan. You may have to agree not to apply for — or use — any additional credit while you’re participating in the plan.

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