credit counseling agency for a consultation doesn’t impact your credit at all since the fact that you’ve sought help is not reported to the credit reporting agency. If you enroll you in a Debt Management Plan, where you make one monthly payment to the counseling agency and it disburses payments to your creditors, however, it can affect your credit in several ways.
If you struggle with learning how to develop a good budget so you can get your debts paid on time each month, you may consider using a credit counselor to get back on track. Consumer credit counseling agencies are nonprofits that will help you find a workable solution to financial problems. However, some nonprofit credit agencies charge excessive fees that are not applied to debt reduction.
Eliminate and consolidate medical debt to deal with health care costs that are continuing to escalate and that are really out of control. There are ways to consolidate medical debt using assistance programs that are offered by directly hospitals, medical providers, doctors and counselors. These plans are becoming more common in today’s challenging economy and when also considering the aging population. A health care provider will want to find some type of solution for the patient, as in some cases if they do not work with them it can lead to bad public relations. Learn more on how to eliminate medical debt.
The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

Most nonprofit agencies are members of either the National Foundation for Credit Counseling or the Financial Counseling Association of America. Both of these groups have certification requirements to ensure a standard level of education and quality among counselors. They also require accreditation, in which an outside body checks that standards of practice are being met.
Unsecured debt such as credit cards and medical bills are, by far, the most common debts associated with debt management programs. Utilities, rent and cell phone services are other types of unsecured debt that could be part of a DMP. Some installment contracts, such as country club or gym memberships also could be eligible. There is no hard-and-fast rule for how far in debt you must be to get in a program, but most creditors and legitimate credit counseling agencies say your financial situation needs to be severe. In other words, you must owe more money than your income and savings can reasonably handle. Secured debts, such as a mortgage or auto loan, are not eligible for the program.
Bankruptcy stays on your credit report for a decade, it costs money, and it's emotionally difficult. It's a last resort -- but it is an option you should often turn to before liquidating retirement savings (which is protected during bankruptcy) or before struggling for years to make payments on debt that doesn't go down because all the money goes to interest. 
Let’s be real: Kids grow out of clothes at the speed of light. It’s not worth it to go into debt for your two-year-old’s wardrobe. Check out consignment stores that sell pre-loved outfits in good condition. If you’d rather shop online, no problem. Sites like thredUP and Swap.com are great resources to get adult and children’s clothing at a fraction of the cost.

Unlike traditional debt consolidation loans, a nonprofit debt management program can help you lower your interest rates and consolidate debt with bad credit. That is because a debt management program isn’t extending new credit or a loan to you. They are simply helping you bundle your payments and make them on-time, and helping you lower your interest rates, despite a poor credit history. Why? Creditors may see you as a bankruptcy risk. By giving helping make your payment more affordable with lower rates, and supporting nonprofit debt consolidation programs, the creditors are attempting to prevent you from defaulting on your debt.
Most reputable credit counselors are non-profit and offer services at local offices, online, or on the phone. If possible, find an organization that offers in-person counseling. Many universities, military bases, credit unions, housing authorities, and branches of the U.S. Cooperative Extension Service operate non-profit credit counseling programs. Your financial institution, local consumer protection agency, and friends and family also may be good sources of information and referrals.

Advantage Credit Counseling Service (CCS) is a Non-Profit Credit Counseling agency that educates consumers about debt management, bankruptcy, and how to properly manage credit. We’ve been helping people take control of their finances since 1968. As a 501(c)3 organization, our agency provides professional, meaningful and confidential consumer education, credit counseling, and develops effective debt reduction programs. We are specialists in teaching individuals about wise money management and the responsible use of credit.


A DMP is a payment plan that helps you repay your debts. Under the plan, you deposit funds with us each month, which we disburse to your creditors. We also handle calls from your creditors to ensure everything is going smoothly. The vast majority of our payment processing is electronic, so funds are transferred directly to the creditors without delay. Creditors may also offer to reduce or waive fees, finances charges, or interest rates to help lower your DMP payments and ensure your success on the plan. Learn More
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Everyone has bills and most everyone wants to get out of debt, but some people simply can’t get a focused. It’s not a priority for them. Remedy: The best solution could be to consolidate your debts and make just one payment every month. Another way to get focused would be to take a piece of paper the size of a credit card and write down the five debts you want to get rid of. Tape that piece of paper to your credit card. Every time you reach for that card, you’ll be reminded that you’re adding, not subtracting to the problems on that page.
Next, your credit counselor will compile your data and ask you to commit to a debt management plan if they believe it’s the best option. If you choose to move forward, you will begin making a single monthly payment to the credit counseling agency who will disburse the funds on your behalf. Your credit counselor may also suggest alternatives to debt management plans if they believe a better option is available.
For many consumers who realize "I need help with my debt" and who come to us with questions like "How do I manage credit card debt more effectively," we often suggest a debt management program. Under this approach, you'll make one payment each month to us and we'll pay all your creditors for you. This ensures timely payments, simplifies your finances and lets us work with your creditors to reduce interest rates and finance charges.
They start by reviewing your income, expenses and credit score to determine whether how creditworthy you are. Your credit score is the key number in that equation. The higher, the better. Anything above 700 and you should get an affordable interest rate on your loan. Anything below that and you will pay a much higher interest rate or possibly not qualify for a loan at all if your score has dipped below 620.
A debt management plan (DMP) is an agreement between a debtor and a creditor that addresses the terms of an outstanding debt.[1] This commonly refers to a personal finance process of individuals addressing high consumer debt. Debt management plans help reduce outstanding, unsecured debts over time to help the debtor regain control of finances. The process can secure a lower overall interest rate, longer repayment terms, or an overall reduction in the debt itself.[2]
Refinance your car loan - Many people do not know that they can refinance their existing car loan, and there is usually not a fee involved. With today’s historically low interest rates, even on automobile loans, individuals can potentially save thousands of dollars in interest. It is free to submit an application for this service. Learn how to refinance your car loan.
The debt consolidation loan interest rate is usually set at the discretion of the lender or creditor and depends on your past payment behavior and credit score. Even if you qualify for a loan with low interest, there’s no guarantee the rate will stay low. But let’s be honest: Your interest rate isn’t the main problem. Your spending habits are the problem.

If you choose to do your counseling over the telephone, we’ll connect you with a certified credit counselor who will do the following: collect information about your income, assets and expenses. They will then pull a copy of your credit report and review your debts with you. Based on your income, assets and debts, your credit counselor will make a debt relief recommendation to you which may include bankruptcy, a debt management program and/or recommendations for how to reduce items in your budget to help you pay off your debt faster.
But sometimes, disaster strikes and people are forced to confront their circumstances head-on. A series of unfortunate events — a sudden job loss, an unexpected (and expensive) home repair, or a serious illness — can knock one’s finances so off track they can barely keep up with their monthly payments. And it’s in these moments of disaster when we finally realize how precarious our financial situations are.

For example, when you initiate a debt management plan, you may be asked to close credit card accounts. Doing so changes your credit utilization ratio — the comparison between the total amount of credit you have available versus the amount you're actually using. Closing accounts lowers the amount of credit you have available (your credit limit), which increases your credit utilization rate and negatively impacts your credit score.


Credit counseling is done largely over-the-phone or online, but can be done in-person at a home or office. Counselors conduct 30–40 minute interviews to gather information about your financial situation. They will ask questions about income, expenses, budgets and assets. It is best to have this information documented and available when you begin the process.
Consumer Credit Counseling Service of Greater Dallas, Inc. - Consult with a specialist for free/low cost, and most importantly, confidential advice. They will help you get out of debt, find resources to pay bills, and offer budgeting advice as well which can lead to long term self-sufficiency. They are also a federal government HUD certified housing agency.
They say you can opt out at anytime. After 2 years of payments and in between any ongoing negotiations I sent a written statement to opt out. They called me to verify which I answered, then put me on hold several times for 5 to 10 minutes each time and then said my supervisor would like to speak with you. I hung up frustrated and since then they blow up my phone daily with phone calls!!! I opted out, leave me alone!
On the opposite end of the spectrum, American Consumer Credit Counseling is impressively detailed with their FAQs and discussion of debt management. They offer a debt management calculator that allows potential clients to input their creditors and outstanding balances to get an idea of the savings they may realize. Established in 1991, the company does business in all 50 states and is accredited by the BBB, AICCCA, and ISO. Their fees are also low ($39 to enroll, and from $5 to $35 monthly). However, they will only deal with unsecured debt, and the site pushes the debt management plan a bit more heavily than other competitors.
Much of what debt management companies do involves simply contacting your creditors and negotiating alternative repayment plans, hopefully with reduced interest rates and fees. If you are struggling to make payments, you can usually do this yourself. Most creditors will be eager to help you meet your debt obligations because they want to help you avoid bankruptcy, which sucks for them. Talking to your creditors directly isn’t pleasant, and it may not be easy, but it can be done.
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