If you negotiate a payment plan or a settlement offer, get it in writing. And don't give creditors access to your bank account, as this could make it easier for them to get a court order to freeze your bank account or to put a lien on it -- and unscrupulous collectors could take out more money than you give permission for. Instead, send payments in the mail. 
Those who are overwhelmed by debt often turn to credit counseling agencies to find help. They offer a variety of services, such as workshops, one-on-one coaching and debt management plans, all with a common objective. "The No. 1 goal is to leave people in a better financial situation," says Julie Kalkowski, executive director of the Financial Hope Collaborative at Creighton University. The Financial Hope Collaborative is a financial education and counseling program for low- to moderate-income families living in Omaha, Nebraska.
In the United States, credit counseling agencies are loosely regulated by the Federal Trade Commission (FTC), the nation's consumer protection agency, which can sue companies that have deceived consumers about the cost, nature, or benefits of their services.[1] Different states may regulate DMPs individually and attorneys general are empowered to protect state citizens from fraud.[5]
We want to hear from you and encourage a lively discussion among our users. Please help us keep our site clean and safe by following our posting guidelines, and avoid disclosing personal or sensitive information such as bank account or phone numbers. Any comments posted under NerdWallet's official account are not reviewed or endorsed by representatives of financial institutions affiliated with the reviewed products, unless explicitly stated otherwise.
×