Advantage Credit Counseling Service (CCS) is a Non-Profit Credit Counseling agency that educates consumers about debt management, bankruptcy, and how to properly manage credit. We’ve been helping people take control of their finances since 1968. As a 501(c)3 organization, our agency provides professional, meaningful and confidential consumer education, credit counseling, and develops effective debt reduction programs. We are specialists in teaching individuals about wise money management and the responsible use of credit.
They tell you to do something illegal. A certified credit counselor will never tell you to try and create a new identity to get away from your old debt. Companies that advise people to get new Social Security or Employer Identification Numbers (EINs) are scams! Credit counselors won’t even advise that you run or hide from creditors or collectors; they help you find ways to face your challenges directly.
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Things to mention to get them on your side? Let them know how long you’ve been a loyal customer and that you would love to stick around. But, also share that other credit card companies are offering you lower rates, even 0% introductory rates for balance transfers, and that you can’t ignore the interest savings. Usually, they swing into customer retention mode, and they may be able to pull some strings.
Yes, they are different. Debt management plans are designed to pay off the entire amount you owe in 3 to 5 years. If we can lower your interest rates, the total amount you pay to your credit card company is typically less than if you paid on your own. Debt settlement typically involves requesting credit card companies to forgive a portion of your debt in exchange for a lump sum payment.
In the United States, credit counseling agencies are loosely regulated by the Federal Trade Commission (FTC), the nation's consumer protection agency, which can sue companies that have deceived consumers about the cost, nature, or benefits of their services.[1] Different states may regulate DMPs individually and attorneys general are empowered to protect state citizens from fraud.[5]
In addition to using the free services from a non-profit, or working with the lender, there are steps that you can take yourself that can help you reduce your debt. It often combines budgeting as well as working out a solution with the lender. Some of those assistance programs range from payment plans to interest rate reductions or forbearance. It is also important for families to know the difference between bad debt and good debt, so when someone should borrow money or not. The fact is that families, no matter their income, need all the assistance they can get in order to become debt free and pay outstanding bills.
Each week when you make a payment, subtract the amount, so you have a new balance. The point of this is to see those numbers getting smaller each week. It’s motivating. We also didn’t list dates for the second debt on the list because as we get to the end of each debt, we might reach just a little further so we can pay it off a week or two earlier.
They say you can opt out at anytime. After 2 years of payments and in between any ongoing negotiations I sent a written statement to opt out. They called me to verify which I answered, then put me on hold several times for 5 to 10 minutes each time and then said my supervisor would like to speak with you. I hung up frustrated and since then they blow up my phone daily with phone calls!!! I opted out, leave me alone!
The convenient answer is: When your debt is so small that you can handle it yourself by doing a better job of budgeting; or when your debt is so large that there isn’t enough income to pay for basic living needs AND make a payment toward your debt. The truth is that everyone’s circumstances are so different that an interview with a credit counselor is the only way to know whether you qualify for a DMP.
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