Negative reviews: Common complaints include unprofessional behavior, being passed off between employees and being treated great during enrollment then the quality dropping once the process actually starts. The company provides an online dashboard to help clients keep track of their debt management program, but customers have still said they feel disconnected from the debt settlement process. Average user score is 2.4/10.
This only happens in the first month of the program. After that, your payments are made on time according to the new schedule. As a result, most people see their scores improve because they have low credit scores starting out. That one month of “missed” payments is usually a drop in the bucket compared to all the other payments that might have been late or missed while you were struggling.
The services provided by credit counseling services are nothing consumers can't do by themselves. "You could do it, but it's an involved process," says Kyle Winkfield, partner with financial firm O'Dell, Winkfield, Roseman and Shipp in the District of Columbia. The benefit of using an agency is that they have experience in negotiating debt payments and disputing incorrect information on credit reports. Paying an expert to do these tasks not only saves a person time, but can minimize the stress of having to navigate unfamiliar territory. "If you find a good one, they are worth more than they charge," Winkfield says.
Debt management plans, or DMPs, will lower your interest rates and therefore monthly payments. These so called DMPs are available directly from a credit card issuer, lawyer, debt management company or a non-profit credit counseling agency. The company that you enter into a plan with will negotiate on your behalf with your creditors. This can help you get lower interest rates, waive fees, provide you additional time, and will reduce the total amount of your monthly payments. More on debt management plans.
Negotiating with creditors can take a lot of time and effort. Many people decide to let companies like National Debt Relief do the work for them. If you take this option, National Debt Relief will contact your creditors to discuss ways to lower your debt. Some companies will agree to lower the amount that you owe. Others will agree to lower their interest rates and waive fees.
If you’re struggling with finding the best way to get out of debt, my advice is this: Don’t waste your time reading arguments all over the internet. Just pick the one that resonates with you and get going. Most of the people who berate others for not paying off debt in the “right” order or way have never even been in debt themselves — let alone gotten OUT. Don’t listen to people who purport to know what’s best for you when they’ve never been in a remotely similar situation. You know your life best.
Having said that, the other posters are correct. You can settle debt on your own without the help of a debt settlement company. It does take a lot of time and energy though. That is why some people choose to use a company to do it for them. Due your due diligence and search for reviews of the companies you are interested in and see what others have to say.
DMP: The fact that you’re participating in a DMP isn’t calculated into your credit score, although it will be noted on your credit report. That said, other consequences of the DMP will have an effect. For instance, closing your accounts will affect the amount of credit you have available and could impact your credit history, both of which figure into the credit score algorithm. To learn more about how credit scores are calculated, visit Learn How Debt Affects Your Credit Score.

The other approach is more efficient, though: Paying off your highest-interest-rate debts first. Remember that you compiled a list of your debts and their interest rates. Well, the ones with the highest rates are costing you the most, over time. So to minimize your interest expense, you should pay off a debt carrying a 21% interest rate before you tackle a debt with a 12% interest rate.
Freedom Debt Relief charges customers an average of 20 percent of their total enrolled debt. If you owe enroll $20,000 in debt, Freedom Debt Relief could cut your debt in half. Add on the 20 percent average fees and you could save between $5,000 and $6,000 (25-30 percent average savings AFTER fees). So with a $20,000 debt, you end up paying only $14,000 or $15,000 of your original debt.
Many approved credit counseling agencies provide counseling services in languages other than English. For a list of agencies and the languages that they offer, select the language from the drop down list below and click "Go". If you are looking for a language that is not found on the drop down list, please contact the Credit Counseling Unit at the Executive Office for U.S. Trustees at ust.cc.help@usdoj.gov.
Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes. *Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Depending on your state, we may be available to recommend a local tax professional and/or bankruptcy attorney. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.

At American Consumer Credit Counseling (ACCC), we offer free credit counseling and low-cost services to consumers who are ready to say "I need help with my debt." Our highly trained and certified credit counselors can clear up any confusion around your finances, help you evaluate your financial situation, and go over all of the options for paying down your debt — from debt relief loans to debt settlement programs and debt management plans. We'll help you choose the avenue that will work best for your situation and goals, and provide you with ample educational materials to help you manage your money more effectively.

This is the last-ditch solution if your financial situation has become so overwhelming that there doesn’t appear to be a way out. Bankruptcy offers a “fresh start” though with lots of restrictive conditions. You can file for either a Chapter 7 bankruptcy, which cancels your debts, or a Chapter 13 bankruptcy, which sets up a 3-5 year repayment plan to eliminate your debts.


Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.
American Consumer Credit Counseling (ACCC) offers consumer credit solutions ranging from debt counseling and debt consolidation relief, to pre-bankruptcy counseling and post-bankruptcy debtor education. If you are seeking debt consolidation options, ACCC offers a simple and effective consolidation program that's more prudent and beneficial than a debt settlement solution or taking out loans for debt consolidation. For personalized credit counseling advice and to learn about the best way to consolidate debt, contact an ACCC credit advisor today.
Try to put some money down on your higher interest student loans. The way I paid off my bachelor loans was whenever i got a refund back from the college or from taxes a portion of that went to the student loans. The more you tackle your higher interest loans the better your credit. Now if you have like tiny ones like 1,000 try paying those off if your not financially ready to tackle the bigger interest rates ones.

If your financial problems stem from too much debt or your inability to repay your debts, a credit counseling agency may recommend that you enroll in a debt management plan (DMP). A DMP alone is not credit counseling, and DMPs are not for everyone. Don’t sign up for one of these plans unless and until a certified credit counselor has spent time thoroughly reviewing your financial situation, and has offered you customized advice on managing your money. Even if a DMP is appropriate for you, a reputable credit counseling organization still can help you create a budget and teach you money management skills.
You may think that while paying off debt, you don’t have money to save, but this is essential. Life happens, so if anything comes up, like a job loss, medical bill, or car repair, you’re covered. The suggested amount is three to six months’ worth of expenses, but if that’s not immediately possible, aim for one months’ worth – that’s a great starting point.
I’ve done some research on debt consolidation loans from financial institutions, and have found one for a $10,000 loan @ $197/month for 5 years, fixed rate of 6.99%. This will allow us to consolidate all of our credit card & medical bill debt (normally costing around $1000-1500/month) and allow us the cash to get her car fixed, paying one low monthly cost. Once we get her car fixed we are going to start paying more than the $197/month to pay the loan off quicker.

You may be able to lower your cost of credit by consolidating your debt through a home equity loan or home equity line of credit. With a home equity loan, the lender advances you the total loan amount upfront, while a home equity credit line provides a source of funds that you can draw on as needed. But keep in mind, these are secured loans that require you to put up your home as collateral. If you are unable to make payments on time, you could lose your home.  
When you owe a lot of money to a lot of creditors and feel like you'll never be able to pay it all off, the first step on the path to financial freedom is to say "I need help with my debt." Being in debt feels horrible and for many people it's an embarrassment. But once you raise your hand and admit "I need help with my debt," you'll find there are plenty of resources for people in your position — and plenty of people who need the same kind of help.
A debt settlement plan in which you repay less than you owe hurts your credit. If your score is around 680 at the time you settle your debt, you could lose between 45 and 65 points. If your score was around 780, you'd lose between 140 and 160 points. However, it won't hurt your score as much as bankruptcy. For a 680 score, bankruptcy could take off 130 to 150 points, and for a 780 score, bankruptcy would cause a drop between 220 and 240 points. While the drop to your score is dramatic and it could take several years to recover, debt settlement could provide much-needed relief if you're struggling to pay bills. 
A second option is consumer credit counseling. There is any number of consumer credit counseling agencies available on the Internet or you may be able to find one locally. The best of these are nonprofits. When you contact one of these agencies either via a website or in person you will have a counselor that will spend from 45 minutes to an hour with you discussing your finances. The best of these agencies charge nothing for that service.
Who’s it best for? Face-to-face counseling isn’t an option with all debt management companies, but it is with GreenPath. The company has offices in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Massachusetts, Michigan, Nebraska, New Hampshire, New York, Ohio, Tennessee, Texas, Wisconsin, and Wyoming. If you want a personal touch, the company could be worth a look. It’s also willing to include some secured debt in the debt management program.
What Makes Me a Good Candidate for Debt Negotiation? A debt negotiation program is certainly not for everyone. Qualified candidates are those who have a legitimate financial hardship, which has caused them to fall behind on their payments to creditors, or will cause them to fall behind in the near future. National Debt Relief will not welcome anyone into the program that has the intentions of defrauding, deceiving, or swindling their creditors. We only represent consumers who are truly in need of our services and stand to significantly improve their financial situation.
Bill “No Pay” Fay has lived a meager financial existence his entire life. He started writing/bragging about it seven years ago, helping birth Debt.org into existence as the site’s original “Frugal Man.” Prior to that, he spent more than 30 years covering college and professional sports, which are the fantasy worlds of finance. His work has been published by the Associated Press, New York Times, Washington Post, Chicago Tribune, Sports Illustrated and Sporting News, among others. His interest in sports has waned some, but his interest in never reaching for his wallet is as passionate as ever. Bill can be reached at bfay@debt.org.
×