When we were getting out of debt, there were several times where extra money fell in our laps that we had not factored into our debt elimination originally. We decided to take this cash and use it to tackle our debt. Some good examples would be a tax refund, selling a car, an inheritance, winning a bet, etc. The more cash you can put towards your debt, the faster it will disappear.
There are big benefits to this approach. You don't have to go through an approval process -- the amount you can borrow is determined by your policy's value. You can use the money to repay any debt you want, because there's no explanation required for what you plan to do with it. And while you need to pay back the policy with interest, you're borrowing from yourself so you aren't fattening the pockets of a creditor. Furthermore, there's typically no mandatory minimum monthly payment, and interest rates are low. 
They say you can opt out at anytime. After 2 years of payments and in between any ongoing negotiations I sent a written statement to opt out. They called me to verify which I answered, then put me on hold several times for 5 to 10 minutes each time and then said my supervisor would like to speak with you. I hung up frustrated and since then they blow up my phone daily with phone calls!!! I opted out, leave me alone!

I can't say for sure that it is a scam. Many of the debt relief and national debt relief programs seem aggressive in their approach. Now that could be because of the workers. Many of them are being pressure to sale a product. I have seen a couple of debt relief/debt management programs that are pretty good. But. I must admit I have never seen a program like the one I listed in the source box below. This is one of the best because you are in control. You can also save money while getting out of debt. Now that is amazing!!!
Consider debt consolidation. A debt consolidation loan allows you to compile multiple high-interest debts, like credit card balances, into a single lower-interest debt. While debt consolidation can't lower the principal of what you owe, it can reduce the total amount of interest you'll pay over the life of the debt. Reducing interest expenses may make it easier for you to put more money toward paying down the principal of the debt.

There are some downsides though that you have to weigh, our credit scores did drop down to 630-680’s and some creditors list our payments as “late” for some reason. But CareOne said that the late status should change after about 3 months of consistent payments. Some creditors also list that your payments are being made by debt management program which I can assume does not look very good on your credit report.
While maybe not as widely known, this may be the leading non-profit organization to call for debt management plans, help for paying loans, and other credit counseling in western Texas. They can help qualified individuals refinance their debts and pay off outstanding bills over a period of time using DMPs, consolidation, or so called hardship programs. Services are offered in Spanish too.
2 years ago my husband & I cut up all of our credit cards and contacted each Credit Card company to come up with a reasonable monthly pay plan and close out the account. We have been doing this fine ever since as it comes directly out of our checking account. However, we have recently come into enough money to settle all of our debt for probably 50%-75% of the amount originally owed. Because we are already in “payment mode” with these companies, it cannot hurt our credit anymore to go with a settlement offer, correct? Our goal is to pay off as many as possible with the money we have.
It is also important to know that National Debt Relief uses a company called Global Client Solutions to manage your payments as a third party processor and trust account servicer.  This company has a history of working with many debt settlement companies who have been sued in the state of Washington and across the country for violating various debt adjusting and consumer protection laws.  Global Client Solutions has also been sued itself on a national level by the Consumer Financial Protection Bureau and in the state of Washington.
Savings: National Debt Relief claims its clients realize an approximate savings of 30% when including its fees. This savings applies only to clients who stay with the program until all of their debt is settled. While National says the majority of people who enroll in the program complete it, some customers drop out for various reasons, including the inability to save enough money to settle debts.
If you're unable to pay your creditors, filing for bankruptcy can help you get a fresh start by liquidating your assets to pay off your debts or create a payment plan. But you should first consider other debt management options. Bankruptcy information stays on a credit report for 10 years and can make it difficult to get credit, buy a home, get life insurance, or sometimes get a job.
I had credit card debt and I used Credit Advocates to help with the solution. Now that I am at the end of paying off the debt I just wanted to cry when I saw how much I was charged in fees – it was a fee for everything including phone calls made for me. At least between a forth and half of the monies sent went to them. If I had it to do over again I would call the credit card companies and try to repay the lesser amount over time. It seems to me that the companies that say they can help are only there to take your monies at a very high rate of fees, etc.

Bankruptcy stays on your credit report for a decade, it costs money, and it's emotionally difficult. It's a last resort -- but it is an option you should often turn to before liquidating retirement savings (which is protected during bankruptcy) or before struggling for years to make payments on debt that doesn't go down because all the money goes to interest. 
“Clients who are able to stay with the program and get all their debt settled realize approximate savings of 50% before fees, or 30% including our fees, over 24 to 48 months. All claims are based on enrolled debts. Not all debts are eligible for enrollment. Not all clients complete our program for various reasons, including their ability to save sufficient funds. Estimates based on prior results, which will vary based on specific circumstances. We do not guarantee that your debts will be lowered by a specific amount or percentage or that you will be debt-free within a specific period of time. We do not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Not available in all states. Please contact a tax professional to discuss tax consequences of settlement. Please consult with a bankruptcy attorney for more information on bankruptcy. Read and understand all program materials prior to enrollment, including potential adverse impact on credit rating.”
For most people I would say that signing up for National Debt Relief is not a good idea. While on its face, having you pay no up front fees with the goal of making you debt free in 2 to 4 years sounds great.  However the truth is there may be better options which can accomplish the same goals for a lower cost and that have less of an impact on your credit and your sanity from being sued by a debt collector.  Debt settlement in my opinion is best suited for people who have already been delinquent with their debts and have lump sums to offer up front to negotiate settlements of 50% or less in many cases.  Otherwise chapter 7 bankruptcy or chapter 13 bankruptcy may be the best fit to eliminate debt or pay off debt over a 3 to 5 year repayment plan and avoid being sued by a lawsuit.
Debt management programs serve the dual role of helping you repay your debts while creditors receive the money owed to them. These debt management plans are a systematic way to pay down your outstanding debt through monthly payments to your credit counseling agency. Your creditor accounts will always be credited with 100 percent of the amount you pay through an NFCC agency. By participating in this type of debt management program, you may benefit from reduced or waived finance charges or fees, and experience fewer collection calls. When you have completed your payments-which typically takes 36-60 months- it may help you reestablish credit.
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